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IQVIA

Learning Delivery Quality Lead – Trainer

IQVIA

. Deliver and facilitate sponsor "Ways of Working" training programs .

Posted 10/9/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Learning & Development within clinical research, focusing on training program delivery, compliance, and continuous improvement. Proficient in developing role-specific training curricula and facilitating various training modalities to enhance workforce capability.

Highest-signal resume keywords
Learning Management Systems (LMS)Clinical Research Associate (CRA)Training Compliance TrackingInstructor-Led TrainingICH-GCP

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Training Needs AssessmentOnboarding ProgramsRole-Based TrainingTraining Effectiveness EvaluationContinuous Improvement InitiativesSoft Skills Training DevelopmentVirtual Training WorkshopsCompliance TrainingClinical Trial SupportTraining Documentation
Soft Skills
CollaborationFacilitationCoachingMentoringCommunication
Industry Keywords
Clinical Research OrganizationsRegulated EnvironmentsSOP-Driven OrganizationsGlobal PharmaCROFSP

About the role

Key responsibilities & impact
  • Deliver and facilitate sponsor "Ways of Working" training programs
  • Lead onboarding and role-readiness programs for Clinical Operations personnel
  • Coordinate study-specific, process, systems, and compliance training activities with relevant stakeholders
  • Maintain and enhance role-based training curricula for CRAs, CTAs, Study Managers, Direct Line Managers, and related functions
  • Conduct training needs assessments and identify capability gaps
  • Facilitate instructor-led and virtual training workshops
  • Monitor training compliance and competency metrics
  • Partner with Operational Leaders, Quality, and HR teams to support workforce capability development
  • Evaluate training effectiveness and implement continuous improvement initiatives
  • Support inspection readiness through accurate and complete training documentation
  • Collaborate with internal and external stakeholders to develop and deploy soft skills training programs
  • Deliver sponsor Ways of Working training to new hires and existing team members as required
  • Develop and maintain expertise across the client training landscape, procedural training, monitor training, role-specific training, systems training, therapeutic area learning pathways, and associated documentation
  • Serve as a subject matter expert and primary point of contact for training-related inquiries from operational teams

Requirements

What you’ll need
  • Bachelor's degree in scientific discipline or healthcare field
  • Minimum of 3-5 years' experience in Learning & Development or Training functions within clinical research organizations is required
  • Minimum of 7-10 years of overall professional experience
  • Prior experience as a Clinical Research Associate (CRA) is preferred
  • Experience working within regulated environments, including ICH-GCP and SOP-driven organizations, is required
  • Experience using Learning Management Systems (LMS) and training compliance tracking within Global Pharma, CRO, and FSP environments
  • Experience developing and delivering instructor-led, virtual, and e-learning programs
  • Experience managing onboarding and role-based training programs
  • Experience supporting global or regional clinical trial teams is preferred
  • Minimum 1-2 years of experience delivering training, coaching, mentoring, or onboarding clinical staff