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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in site payments processes, data analysis, and system reconciliation, with strong capabilities in Excel and effective communication across global teams. Proficient in interpreting complex data flows and resolving issues to ensure accurate site payments.
Highest-signal resume keywords
Site Payments ProcessData AnalysisSystem ReconciliationIntermediate to Advanced Excel SkillsExcellent Verbal and Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Flow AnalysisPayment System DesignLogic Statement WritingEDC Subject Visit Data InterpretationData Fallout Correction
Soft Skills
Process OrientationComplex Project CommunicationRemote CommunicationProductivity in Global Environment
Tools & Technologies
IQVIA Proprietary SystemsCTMSDrugDevData Warehouse
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
CROSite PaymentsData AlignmentSystem Issues Resolution
About the role
Key responsibilities & impact- Design and deliver upfront requirements to enable accurate downstream data for site payments across IQVIA proprietary systems
- Serve as a point of contact for IT groups and Payments groups, escalating to the System Alignment lead where necessary
- Deliver accurate site payment data for all IQVIA studies, regardless of whether IQVIA CTMS or DrugDev is used for payment
- Interpret EDC subject visit data, site contracts, payment system design and payment triggers
- Analyse data fallout and provide necessary corrections to ensure sites are paid accurately
- Resolve data flows on large, ongoing projects, escalating to the Data Alignment lead where necessary
- Interact with multiple internal IQVIA stakeholders
- Support the System Alignment lead in resolving EDC, Data Warehouse, CTMS or DrugDev system issues preventing payments
Requirements
What you’ll need- Bachelor's Degree
- Typically requires 2–3 years of prior relevant experience
- Prior experience within a site payments, data flow, system reconciliation or data analysis environment, or other relevant work experience
- Experience within a CRO site payments process (EDC, Payment Systems)
- Intermediate to advanced Excel skills with understanding/ability of writing logic statements
- Ability to communicate complex project plans upwards with a simple messaging
- Extremely process oriented; ability to step methodically through a business process or system process, and understand what is broken, the root cause, the corrective action and the preventative action
- Excellent verbal and written communication skills, with confidence attending and hosting calls
- Ability to communicate remotely via teleconferencing
- Ability to learn from remote training via teleconferencing and screen sharing
- Ability to work productively in a global environment