Senior UX Researcher, Designer

IQVIA

. Lead UX research and design activities throughout the product lifecycle, including discovery, problem framing, research planning, synthesis, ideation, prototyping, validation, delivery, and continuous improvement .

Posted 9/24/2026full-timeRemote • CanadaSenior💰 $93,700 - $124,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading UX research and design for AI-enabled products, with a strong focus on user-centered design principles, qualitative and quantitative research methodologies, and collaboration with cross-functional teams. Proficient in creating UX artifacts and advocating for accessibility and ethical AI practices.

Highest-signal resume keywords

UX ResearchUser-Centered DesignQualitative And Quantitative Research MethodologiesPrototyping And WireframingCollaboration With Cross-Functional Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Experience DesignUsability EvaluationInteraction DesignInformation ArchitectureResearch SynthesisVisual CommunicationDesign SystemsAgile MethodologiesData AnalysisProblem Solving

Soft Skills

Strong CommunicationStakeholder ManagementFacilitationStorytellingMentoring

Tools & Technologies

FigmaFigJamMicrosoft CopilotCursorAI-Assisted Research Synthesis Platforms

Industry Keywords

Human-Computer InteractionCognitive ScienceDesignAccessibilityEthical AIAgile TeamsDigital ProductsUser NeedsDecision-Making ContextsContinuous Improvement

About the role

Key responsibilities & impact

Lead UX research and design activities throughout the product lifecycle, including discovery, problem framing, research planning, synthesis, ideation, prototyping, validation, delivery, and continuous improvement
Plan and conduct qualitative and quantitative research to understand user needs, behaviors, workflows, pain points, and decision-making contexts
Translate research findings into actionable insights, product recommendations, design direction, and requirements
Design and evaluate user experiences for AI-enabled products, including LLM-based applications, agentic systems, intelligent automation workflows, and human-in-the-loop decision-support solutions
Create and maintain UX artifacts, including personas, journey maps, service blueprints, workflow models, wireframes, prototypes, usability reports, and design specifications
Collaborate with product managers, engineers, data scientists, clinicians, and business stakeholders
Contribute to rapid experimentation, iterative delivery, measurement, and continuous learning within small agile teams
Provide leadership in ambiguous environments and influence product direction through data- and research-driven insights
Mentor UX professionals and cross-functional team members
Advocate for accessibility, usability, ethical AI principles, and human-centered design

Requirements

What you’ll need

Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Design, Cognitive Science, Human Factors, or a related discipline
10+ years of experience in UX research, product design, usability evaluation, and user-centered design for complex digital products
Proven ability to independently lead end-to-end UX initiatives from discovery through implementation and ongoing optimization
Strong expertise in qualitative and quantitative research methodologies, including interviews, contextual inquiry, usability testing, surveys, workflow analysis, and research synthesis
Demonstrated proficiency in interaction design, information architecture, wireframing, prototyping, visual communication, and design systems
Experience partnering with multidisciplinary teams across product management, software engineering, data science, clinical operations, and business functions
Strong communication, stakeholder management, facilitation, and storytelling capabilities, with the ability to influence decisions through evidence-based recommendations
Proficiency with modern UX and AI-enabled productivity tools, including Figma, FigJam, Microsoft Copilot, Cursor, AI-assisted research synthesis platforms, and related technologies
Strong analytical thinking and problem-solving abilities
French and English are used in the posting; no language is explicitly stated as required

Benefits

Comp & perks

Incentive plans, bonuses, and/or other forms of compensation may be offered
Health and wellness benefits
Other benefits
Disability accommodations available throughout the recruitment process