Senior Manager, Credit & Collection Strategy

Iron Mountain

. Architect and drive the enterprise-wide evolution of credit and collections from reactive transactional processing to a predictive, intelligence-led operating model .

Posted 10/14/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Credit and Collections management, leveraging AI-driven analytics and Oracle ERP to optimize workflows and enhance portfolio performance. Proven ability to lead cross-functional teams and align credit strategies with commercial objectives to drive working capital gains.

Highest-signal resume keywords

Credit & Collections ManagementPredictive AnalyticsOracle ERP ExpertiseRisk SegmentationLeadership of Global Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI-Driven Portfolio ScoringAutomated WorkflowsDynamic Collection PlaybooksCash Velocity OptimizationDSO ReductionBad Debt MinimizationPerformance Target SettingAccount Segmentation FrameworksCredit Risk EvaluationService Suspension Framework Development

Soft Skills

Cross-Functional CommunicationStakeholder Management

Certifications & Qualifications

Bachelor's Degree in FinanceBachelor's Degree in AccountingBachelor's Degree in Business Administration

Industry Keywords

Finance OperationsRevenue ManagementCollections StrategyPortfolio HealthGlobal Business Services (GBS)

Tech Stack

Tools & technologies

ERPOracleOracle ERP

About the role

Key responsibilities & impact

Architect and drive the enterprise-wide evolution of credit and collections from reactive transactional processing to a predictive, intelligence-led operating model
Evaluate, test, and integrate emerging AI capabilities, longitudinal behavioral analytics, and predictive decision-intelligence tools
Establish dynamic account segmentation frameworks using multi-variable AI-driven portfolio scoring
Design and deploy automated collection playbooks and Oracle system workflows
Align credit risk evaluation with commercial objectives
Leverage predictive analytics and automated workflows to accelerate cash velocity, DSO reduction, and bad debt expense gains
Set performance targets and oversee portfolio health, past-due metrics, and bad debt exposure
Establish a credit framework and dedicated credit function aligned with Sales and Operations
Develop and execute a service suspension framework with Sales, Operations, and GBS/Finance leadership
Lead a multi-region team of Strategy specialists and Collections Managers across the US, Canada, Bogota, and Manila

Requirements

What you’ll need

8+ years of progressive experience in Credit & Collections, Finance Operations, or Revenue Management, including leadership of managers and distributed global teams
Proven expertise in risk segmentation, predictive analytics, AI-driven portfolio scoring, dynamic collection playbooks, and automated workflows
Deep experience leveraging Oracle ERP for collections strategy development, workflow configuration, and system-driven optimization
Strong track record of driving working capital gains, DSO reduction, and bad debt minimization
Excellent cross-functional communication and stakeholder management capabilities across GBS, Finance, and Sales leadership
Bachelor's degree in Finance, Accounting, Business Administration, or related field
Located in the US

Benefits

Comp & perks

Travel up to 20% 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score