Senior Implementation Consultant

Irth Solutions

. Lead end-to-end software implementation projects from requirements gathering through deployment and ongoing support .

Posted 10/7/2026full-timeRemote • United StatesSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading software implementation projects, translating business requirements into technical specifications, and customizing software solutions to meet client needs. Strong ability to manage customer relationships and ensure project success through effective communication and collaboration.

Highest-signal resume keywords

Software ImplementationRequirements GatheringProject ManagementClient ConfigurationBusiness Process Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development PracticesTechnical SpecificationsUser Acceptance TestingData AnalysisSystem Customization

Soft Skills

Decision-MakingOrganizational SkillsProblem-SolvingCommunication SkillsRelationship Management

Industry Keywords

KPI ManagementTrain-the-TrainerCross-Functional CollaborationImplementation SupportCommercial Awareness

About the role

Key responsibilities & impact

Lead end-to-end software implementation projects from requirements gathering through deployment and ongoing support
Meet with clients to collect information and data needed to configure and customize solutions
Facilitate business-requirement sessions and recommend optimal solutions
Analyze as-is business processes and translate them into to-be processes within Irth products
Identify process, product, and functionality gaps and recommend enhancements
Customize and configure software systems based on client requirements
Serve as the subject matter expert for assigned implementation projects
Ensure projects meet established KPIs, timelines, and budgets
Lead client configuration using a Train-the-Trainer approach
Demonstrate system functionality and provide training, troubleshooting, and implementation support
Work with Project Managers to plan and control multiple project initiatives
Participate in project meetings and maintain status reporting and implementation documentation
Coordinate client enhancements with product and development teams
Translate business requirements into user stories, technical designs, development sprints, and actionable deliverables
Coordinate User Acceptance Testing and facilitate client sign-off
Review product content for accuracy and alignment with business intent
Manage customer relationships, identify implementation risks, and ensure ongoing communication and support

Requirements

What you’ll need

Strong independent decision-making, organizational, planning, and problem-solving skills
Strong technical acumen with understanding of software development practices, processes, and procedures
Ability to identify opportunities for process, product, and operational improvement
Commercial awareness and business acumen
Excellent written and verbal communication skills
Ability to manage multiple priorities and deadlines
Ability to translate business requirements into clear technical specifications and communicate technical changes to development teams
Minimum of 3 years of relevant professional experience, or 5–7 years of relevant experience in lieu of a degree
Experience working directly with customers in software implementation or delivery environments
Ability to learn new concepts, software products, and technologies quickly
Ability to build and maintain productive relationships with customers, technical teams, and internal stakeholders
Ability to work independently and collaborate with cross-functional teams
Willingness and ability to work during U.S. Eastern Time business hours daily
Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent professional experience in lieu of a formal degree

Benefits

Comp & perks

Competitive compensation with a base salary commensurate with experience, plus uncapped commission / OTE
Medical, dental, and vision insurance options
401(k) plan with company match
Flexible PTO policy plus company-paid holidays
Life insurance
Pet insurance
Employee discounts and perks programs
One-time work-from-home stipend
Team events including monthly company lunches, volunteer outings, and quarterly gatherings
Complimentary snacks, beverages, and coffee at the Columbus, Ohio office for hybrid employees