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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading structured deployment engagements and configuring enterprise software environments, particularly in security and identity management. Proven ability to develop deployment frameworks and facilitate workshops while driving customer adoption and satisfaction.
Highest-signal resume keywords
Implementation ConsultingEnterprise Software DeploymentAI Concepts FamiliarityProject Management SkillsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Identity SystemsSSOSAMLSCIMDeployment FrameworksConfiguration PlaybooksEndpoint ManagementNetwork InfrastructureTechnical Customer SuccessWorkshop Facilitation
Soft Skills
LeadershipCollaborationProblem-SolvingAdaptabilityStakeholder Engagement
Tools & Technologies
Island Enterprise PlatformClaudeGeminiLovableGoogle WorkspaceOktaEntra ID
Industry Keywords
Enterprise SecurityZero TrustDLPWeb FilteringEndpoint Policy Management
About the role
Key responsibilities & impact- Lead time-boxed, structured deployment engagements with enterprise customers from kickoff through handoff
- Conduct on-site deployment workshops and hands-on configuration sessions with customer IT and security teams
- Configure Island Enterprise Platform environments, including policies, integrations, identity (SSO/SCIM), and app management
- Identify and remove technical and organizational deployment blockers in real time
- Drive customers to target adoption milestones within the defined engagement window
- Deliver complete, documented handoffs so customers are confident and ready to expand independently
- Design, refine, and document the Island Deployment Framework
- Develop deployment workshop guides, facilitation templates, and customer-facing engagement materials
- Build and maintain reusable deployment artifacts, configuration playbooks, and best-practice documentation
- Capture lessons learned and feed them into methodology improvements
- Contribute to the Catalyst Team intake process, engagement criteria, and operating model
- Produce deployment case studies and reference documentation for broader organizational learning
- Partner directly with enterprise customers as part of the Island Catalyst Team
- Work on-site and remotely with customers and collaborate with customer success and account teams
Requirements
What you’ll need- 3+ years in implementation consulting, solutions engineering, technical customer success, or a similar customer-facing technical role
- Hands-on experience deploying enterprise software, ideally in security, endpoint management, or network infrastructure
- Proven experience leveraging AI to accelerate work and deliver higher value to customers
- Familiarity with AI concepts such as GenAI, Agentic AI, RAG, and MCP
- Experience with tools such as Claude, Gemini, and Lovable
- Strong technical foundation with enterprise identity systems including Entra ID, Okta, and Google Workspace
- Knowledge of SSO, SAML, and SCIM
- Experience with browser or endpoint environments
- Proven ability to lead workshops and drive decisions with stakeholders at all levels
- Structured project management skills, including running time-boxed engagements with clear milestones and accountability
- Strong written and verbal communication skills
- Willingness and ability to travel for on-site customer engagements, estimated at 40–60%
- Familiarity with the Island Enterprise Platform preferred
- Background in professional services, implementation consulting, or managed deployment programs preferred
- Experience building deployment frameworks, playbooks, or enablement content from scratch preferred
- Exposure to enterprise security concepts such as DLP, web filtering, zero trust, or endpoint policy management preferred
Benefits
Comp & perks- 100% covered medical, dental, and vision benefits for employees starting on day 1
- 85% covered medical, dental, and vision benefits for dependents
- Discretionary Time Off (DTO)
- 401K with 4% company match
- Paid parental leave policies
- Daily catered lunch in our Coppell HQ
- 24/7 access to Cypress Waters gym facilities
- Opportunity to grow into a practice lead or deployment architecture role as the team scales