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Head of HR – EMEA, Strategic HR Business Partner
ISS | Institutional Shareholder Services. Lead the people agenda across Europe, the Middle East and Africa (EMEA) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in strategic HR leadership, focusing on organisational design, change management, and the integration of AI technologies within HR practices. Proven ability to partner with executive leaders and manage complex employee relations while driving performance and cultural engagement across diverse EMEA markets.
Highest-signal resume keywords
Strategic HR LeadershipChange ManagementAI-Enabled HRWorks Council ConsultationPeople Analytics
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Organisational DesignChange LeadershipM&A IntegrationHR Technology AdoptionEmployment Law KnowledgeData FluencyFinancial AcumenProcess SimplificationPerformance ManagementCoaching Capability
Soft Skills
Constructive ChallengeTeam DynamicsLeadership EffectivenessEngagement InsightsAccountability Culture
Tools & Technologies
AI ToolsPeople Analytics SoftwareHR Shared Services Platforms
Industry Keywords
EMEA HRExecutive LeadershipComplex OrganisationMatrixed OrganisationEmployee RelationsConsultation ProcessesBusiness Growth Strategy
About the role
Key responsibilities & impact- Lead the people agenda across Europe, the Middle East and Africa (EMEA)
- Act as a strategic HR thought partner to a member of the Executive Leadership Team
- Improve organisational effectiveness, delivery speed and business growth through people strategy
- Modernise regional HR delivery and transition transactional and operational work to global HR Shared Services
- Champion AI-enabled HR and responsible AI use in line with EU data protection and AI regulation
- Act as the senior HR escalation point for the region
- Lead, develop and inspire the approximately 15-person EMEA HR team
- Manage relationships with Works Councils, unions and employee representative bodies
- Run consultation processes and manage complex employee relations matters
- Deliver regional performance, promotion and compensation cycles
- Design and lead restructuring, integration and change management
- Support high-performing, accountable culture through engagement and culture insights
- Lead people aspects of regional mergers and acquisitions, including due diligence and post-deal integration
- Coach and counsel senior leaders on leadership effectiveness, team dynamics and difficult decisions
- Use people data to diagnose issues and recommend evidence-based solutions
- Identify work to move to Shared Services or simplify, automate or remove
- Track and report capacity released and reinvestment
- Contribute to global HR strategy, policy and enterprise-wide initiatives
- Partner with HR colleagues across the Americas and Asia-Pacific and global specialist functions
Requirements
What you’ll need- Degree in Human Resources, Business, Economics, Law or a related field, or equivalent experience
- 15+ years of progressive HR experience
- Significant senior experience partnering directly with executive-level leaders on strategy, organisation design and change in a complex, international, matrixed organisation
- Proven record of moving an HR team from operational delivery to strategic business partnering
- Experience moving work to Shared Services or a global capability centre
- Experience simplifying processes and adopting HR technology and AI
- Experience leading restructuring, M&A integration and large-scale change across several European countries
- Experience with Works Council consultation
- Thorough working knowledge of employment law and practice across key EMEA markets
- Business and financial acumen, including reading a profit and loss statement and understanding value streams and cost drivers
- Ability to constructively challenge senior leaders
- Organisation design and change leadership capability
- Data and AI fluency, including people analytics and AI tools
- Coaching capability
- Enterprise mindset
- Fluent English required
Benefits
Comp & perks- Equal employment opportunity and non-discrimination commitment
- Career growth opportunities
- Environment that fuels creativity and drives innovation
- Opportunity to work on impactful capital-markets solutions
- Diverse and inclusive workplace culture