Player Protection Assistant

iTalent PLUS

. Provide administrative support to ensure the smooth coordination of team activities and workflows .

Posted 9/18/2026full-timeMaltaMid-LevelSenior💰 €28,500 - €32,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administrative skills, with proficiency in Microsoft Office and SharePoint. Capable of maintaining accurate records and documentation while ensuring compliance with confidentiality and data handling standards.

Highest-signal resume keywords

Diploma (MQF Level 5 Or Equivalent)Microsoft Office ProficiencySharePoint ManagementTicketing System AdministrationAttention To Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Record KeepingDocumentation ManagementTask TrackingData HandlingAdministrative Support

Soft Skills

Organizational SkillsWritten CommunicationVerbal CommunicationProfessionalismEmpathy

Tools & Technologies

SharePointTicketing SystemsCase Management Systems

Industry Keywords

Confidentiality RequirementsRecord-Keeping StandardsInternal ProceduresTeam CoordinationFast-Paced Environment

About the role

Key responsibilities & impact

Provide administrative support to ensure the smooth coordination of team activities and workflows
Assist with administration of the ticketing system, including logging, tracking, updating, and escalating tickets as required
Maintain the team’s SharePoint folders, ensuring documents are organised, updated, and accessible
Maintain accurate records, trackers, registers, and supporting documentation for reporting and oversight purposes
Support preparation, formatting, and updating of internal documents, templates, and correspondence
Liaise with internal stakeholders to obtain information and support timely task completion
Carry out administrative duties in line with internal procedures, confidentiality requirements, and record-keeping standards
Uphold professionalism and empathy in interactions, maintaining the Authority’s reputation for fairness and integrity
Carry out other duties as instructed by Management

Requirements

What you’ll need

In possession of a Diploma (MQF Level 5 or equivalent)
Good organisational and administrative skills, with the ability to maintain records, documentation, trackers, and team information accurately
Proficiency in Microsoft Office, SharePoint, and ticketing or case management systems
Ability to log, track, update, follow up, and escalate tickets or tasks in line with established procedures
Strong attention to detail, with good written and verbal communication skills and the ability to liaise professionally with internal stakeholders
Understanding of confidentiality, data handling, and record keeping requirements within an office environment
Ability to work in a fast-paced and changing environment
Takes ownership and is action oriented