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IT Engineering Specialist I – SRE
Itaú Unibanco. Join the ERT BUPF (Elite Response Team), responsible for the resilience of the Itaú app .
Tech Stack
Tools & technologiesAngularAWSCloudJavaKubernetesPythonGo
About the role
Key responsibilities & impact- Join the ERT BUPF (Elite Response Team), responsible for the resilience of the Itaú app
- Handle incidents and quickly restore critical user journeys when failures occur
- Prevent incidents through proactive work involving software engineering, automation, applied AI, and SRE practices
- Turn incident learnings and technical risks into tools, automations, health checks, dashboards, and AI-powered solutions
- Accelerate diagnostics, reduce manual work, and increase platform reliability
- Propose standards and influence product and engineering teams in evolving the architecture
- Contribute to the stability, rapid recovery, and reliability of a high-scale, highly available financial application
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent experience
- Strong software engineering experience, with the ability to build solutions in at least one programming language (e.g., Python, Go, Java, or similar)
- Experience operating production systems, including incident response and root cause analysis
- Knowledge of SRE and reliability practices (SLIs/SLOs, observability, monitoring, and alerting)
- Experience with automation and DevOps, including CI/CD pipelines, infrastructure as code, and scripting
- Experience with cloud environments, preferably AWS, and containerized environments (Kubernetes, EKS, or ECS)
- Ability to communicate technical risks clearly and influence technical and business teams
- Experience applying AI to operations, such as log analysis, alert correlation, and diagnostic automation
- Knowledge of mobile and web application stacks, such as Angular, WebView, and hybrid or native apps
- Experience with mission-critical products operating at high scale and high availability
- Experience with change governance, incident management, or Gamedays/resilience testing
- Experience in the financial sector or with apps serving a large user base
Benefits
Comp & perks- Transportation allowance
- Meal allowance (restaurants) / Food allowance (supermarkets)
- Medical plan (Fundação Saúde Itaú or Central Nacional Unimed)
- Dental plan (Odontoprev or Interodonto)
- Life insurance
- Profit Sharing and Results (PLR), subject to the bank’s performance
- Private pension plan
- Exclusive discounts on our financial products
- Extended maternity and paternity leave
- Childcare/nanny assistance (for parents)
- Education assistance
- Wellhub or TotalPass
- Access to Itaú Leisure Clubs (Guarapiranga, Itanhaém, and São Sebastião)
- Career development, training, and partnerships with world-renowned institutions
- Commitment to inclusion and diversity