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Itaú Unibanco

IT Engineering Specialist I – SRE

Itaú Unibanco

. Join the ERT BUPF (Elite Response Team), responsible for the resilience of the Itaú app .

Posted 10/15/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AngularAWSCloudJavaKubernetesPythonGo

About the role

Key responsibilities & impact
  • Join the ERT BUPF (Elite Response Team), responsible for the resilience of the Itaú app
  • Handle incidents and quickly restore critical user journeys when failures occur
  • Prevent incidents through proactive work involving software engineering, automation, applied AI, and SRE practices
  • Turn incident learnings and technical risks into tools, automations, health checks, dashboards, and AI-powered solutions
  • Accelerate diagnostics, reduce manual work, and increase platform reliability
  • Propose standards and influence product and engineering teams in evolving the architecture
  • Contribute to the stability, rapid recovery, and reliability of a high-scale, highly available financial application

Requirements

What you’ll need
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent experience
  • Strong software engineering experience, with the ability to build solutions in at least one programming language (e.g., Python, Go, Java, or similar)
  • Experience operating production systems, including incident response and root cause analysis
  • Knowledge of SRE and reliability practices (SLIs/SLOs, observability, monitoring, and alerting)
  • Experience with automation and DevOps, including CI/CD pipelines, infrastructure as code, and scripting
  • Experience with cloud environments, preferably AWS, and containerized environments (Kubernetes, EKS, or ECS)
  • Ability to communicate technical risks clearly and influence technical and business teams
  • Experience applying AI to operations, such as log analysis, alert correlation, and diagnostic automation
  • Knowledge of mobile and web application stacks, such as Angular, WebView, and hybrid or native apps
  • Experience with mission-critical products operating at high scale and high availability
  • Experience with change governance, incident management, or Gamedays/resilience testing
  • Experience in the financial sector or with apps serving a large user base

Benefits

Comp & perks
  • Transportation allowance
  • Meal allowance (restaurants) / Food allowance (supermarkets)
  • Medical plan (Fundação Saúde Itaú or Central Nacional Unimed)
  • Dental plan (Odontoprev or Interodonto)
  • Life insurance
  • Profit Sharing and Results (PLR), subject to the bank’s performance
  • Private pension plan
  • Exclusive discounts on our financial products
  • Extended maternity and paternity leave
  • Childcare/nanny assistance (for parents)
  • Education assistance
  • Wellhub or TotalPass
  • Access to Itaú Leisure Clubs (Guarapiranga, Itanhaém, and São Sebastião)
  • Career development, training, and partnerships with world-renowned institutions
  • Commitment to inclusion and diversity