Legal Operations Specialist, Paralegal

ITHAKA

. Administer ITHAKA’s legal operations systems, including Conga Contracts, Ironclad, DocuSign, Jira, and other systems .

Posted 11/9/2026full-timeUnited StatesMid-LevelSenior💰 $80,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing legal operations systems, including Ironclad and Conga Contracts, while effectively coordinating user training and support. Proficient in data management, project coordination, and collaboration with cross-functional teams to enhance contract lifecycle management.

Highest-signal resume keywords

Ironclad ExperienceContract Lifecycle ManagementUser Training CoordinationData ManagementAnalytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Legal DraftingTemplate MaintenanceProject CoordinationData PreparationUser TestingRequirements GatheringOrganizational SkillsProblem ResolutionDeadline ManagementTraining Material Development

Soft Skills

Effective CommunicationOrganizational SkillsAnalytical ThinkingProblem-SolvingCollaboration

Tools & Technologies

IroncladConga ContractsDocuSignJiraSlackMS TeamsMicrosoft OfficeGoogle SuiteDashboardsClause Libraries

Industry Keywords

Legal OperationsContract ManagementCorporate FilingsUser SupportStakeholder Collaboration

About the role

Key responsibilities & impact

Administer ITHAKA’s legal operations systems, including Conga Contracts, Ironclad, DocuSign, Jira, and other systems
Manage user accounts, training, troubleshooting, templates, clause libraries, dashboards, reports, and inquiries
Coordinate onboarding of new users, departments, and groups to the Contract Lifecycle Management System
Gather requirements, identify project participants, coordinate system configuration, and organize user testing and training
Collaborate with Legal, Finance, Enterprise Services, Business Systems, and other stakeholders on project priorities, phases, and schedules
Coordinate system migration activities, including data requirements, preparation, and cleaning
Develop and update training materials, user manuals, and training videos
Conduct training sessions and document legal team policies and processes
Oversee and respond to user support requests, including requests in a dedicated Slack channel
Prepare and coordinate routine corporate filings, maintain filing calendars and records, track deadlines, and alert attorneys to issues requiring legal judgment
Assist with legal drafting, template and clause library maintenance, research, and special projects
Support work involving JSTOR, Ithaka S+R, and Portico

Requirements

What you’ll need

Four years minimum relevant experience with Ironclad
Excellent analytical thinking skills
Exceptional organizational skills and ability to prioritize deadlines
Ability to identify and resolve problems with minimal supervision
Effective communication with members of other units
Proficiency with Microsoft Office products, including Word, PowerPoint, and Excel
Proficiency with Google Suite products, including GDocs, GSheets, and Google Slides
Proficiency with Jira, Slack, and MS Teams
Must live within 50 miles of ITHAKA’s New York or Ann Arbor office
Periodic attendance at the office may be required
Must work and reside in the continental United States
Must not require immigration sponsorship or additional work authorization to work in the United States

Benefits

Comp & perks

Medical, dental, and vision plans
Employer-paid 10% retirement contribution
Paid parental and caregiver leave
22 days of paid time off
11 paid holidays
Up to 12 sick days
Wellness benefits