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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process mapping and redesign, with a strong focus on continuous improvement methodologies such as Lean and Six Sigma. Proficient in translating complex processes into actionable insights and measurable outcomes while ensuring compliance with regulatory standards.
Highest-signal resume keywords
Process MappingContinuous ImprovementAgile MethodologiesRegulatory ComplianceData Interpretation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BPMNLeanSix SigmaValue Stream MappingOKRsPerformance IndicatorsProcess MiningRPAAdvanced ExcelPower BI
Soft Skills
LeadershipCollaborationCommunicationProblem-SolvingChange Management
Tools & Technologies
BizagiLucidchartVisioJiraAzure DevOpsConfluenceSharePointMiroPower Automate
Certifications & Qualifications
CBPPLean Six Sigma Green BeltLean Six Sigma Black BeltAgile Certifications (CSPO, PSPO, Kanban)
Industry Keywords
BACENANTTTransportationLogisticsMobilityPayment MethodsFinancial Services
Tech Stack
Tools & technologiesAzureRPA
About the role
Key responsibilities & impact- Map, redesign, and sustain processes that support the company’s products and operations
- Lead end-to-end AS IS → TO BE journeys
- Turn assessments into measurable gains in efficiency, cost, quality, and regulatory compliance
- Gather and document AS IS processes with Operations, Commercial, and Legal teams
- Identify bottlenecks, rework, risks, and control points
- Design the TO BE state with quantified benefits, validate solutions, and provide structured feedback
- Support Product professionals in translating processes into epics, user stories, and acceptance criteria
- Ensure compliance with BACEN and ANTT regulatory requirements in partnership with Legal and Compliance
- Define and track process indicators and tactical OKRs
- Identify and prioritize opportunities for automation and applied AI
- Lead implementation, change plans, training, procedures, and adoption tracking
- Maintain a prioritized improvement backlog, visual management, and recurring executive status reporting
- Work closely with Product squads
Requirements
What you’ll need- Strong experience in process mapping and redesign (BPMN, SIPOC, value stream mapping) in large, highly complex organizations
- End-to-end continuous improvement projects with measured results (Lean, Six Sigma, PDCA, Kaizen)
- Direct experience working with business areas at different levels of digital maturity, including executive leadership
- Ability to interpret data and management reports (income statement, revenue, costs, billing)
- Experience in agile environments, working with squads, backlogs, and sprints
- Experience with OKRs and performance indicators
- Practical use of AI in day-to-day work
- Knowledge of BPMN 2.0 and tools such as Bizagi, Lucidchart, Visio, or equivalent platforms
- Knowledge of Jira, Azure DevOps, or equivalent platforms
- Knowledge of Confluence, SharePoint, and Miro
- Advanced Excel and Power BI
- Preferred qualifications: CBPP, Lean Six Sigma Green Belt, or Black Belt certification; experience in regulated businesses and working with BACEN and ANTT; experience in transportation, logistics, mobility, payment methods, or financial services; process mining, RPA, Power Automate, workflows, Design Thinking, workshop facilitation, and agile certifications (CSPO, PSPO, or Kanban)
Benefits
Comp & perks- Anywhere Office: geographic flexibility to work from wherever makes the most sense for you, depending on the project
- Discount partnerships
- Talent referral program with rewards
- Birthday day off
- TotalPass/Wellhub
- Telemedicine platform for physical and mental health
- Health and quality-of-life programs
- An environment with social activities and leisure facilities
- Remote work as indicated in the job posting