Implementation Consultant – Functional

Itron, Inc.

. Lead the functional implementation workstream for enterprise customer deployments from kickoff through go-live .

Posted 11/6/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading enterprise software implementation projects, translating customer business requirements into functional configuration plans, and managing project timelines and stakeholder communications. Proficient in business process design and workflow configuration, with a focus on enhancing operational efficiency and customer satisfaction.

Highest-signal resume keywords

Implementation ConsultingProject ManagementBusiness AnalysisWorkflow ConfigurationStakeholder Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBusiness Process DesignWorkflow ConfigurationConfiguration PlansData MigrationUAT PlanningSQL ReportingDashboard Visualization

Soft Skills

Strong Communication SkillsCollaborationStakeholder EngagementWorkshop Facilitation

Tools & Technologies

SaaS DeploymentConfiguration ToolingChange Management

Industry Keywords

Enterprise SoftwareUtilityEnergyIndustrialRegulated Customers

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead the functional implementation workstream for enterprise customer deployments from kickoff through go-live
Own project timelines, task tracking, and coordination across internal teams and customer stakeholders
Conduct discovery sessions to understand customer business processes, operational workflows, and organizational requirements
Translate business requirements into functional configuration plans for hazard/task libraries, templates, workflows, roles, and permissions
Partner with the Tech/Solution Consultant on integrations, SSO, data migration, and environment setup
Lead customer checkpoints, status updates, and cross-functional alignment meetings
Track and document implementation activities for transparency, knowledge sharing, and repeatability
Lead business process design workshops with customer stakeholders
Own configuration decisions for forms, templates, hazard/control libraries, and workflow design
Validate configured workflows against field operations and customer requirements
Support training planning and delivery and partner on rollout strategy
Identify Field Champions and support enablement ahead of Field Pilot
Gather and incorporate field feedback during Pilot and early go-live
Communicate product releases and feature updates to customers
Coordinate UAT planning and execution
Identify and communicate functional risks, dependencies, and launch blockers
Support go-live cutover planning and handoff to Customer Success and Support
Convert recurring functional/configuration challenges into reusable templates and standard approaches
Collaborate with Product on configuration tooling and platform enhancements
Create documentation and toolsets to reduce manual effort and improve implementation velocity

Requirements

What you’ll need

2+ years of experience in implementation consulting, project management, business analysis, or customer-facing SaaS deployment roles
Proven experience leading project or functional workstreams for enterprise software implementations
Ability to translate customer business requirements into scalable, well-documented configuration plans
Strong project management skills, including timeline management, stakeholder coordination, and risk/dependency tracking
Ability to collaborate effectively with a technical counterpart, customer stakeholders, and internal cross-functional teams
Strong written and verbal communication skills, with the ability to lead workshops and build stakeholder confidence and trust
Preferred: experience implementing software for utility, energy, industrial, or regulated enterprise customers
Preferred: experience deploying software to field/frontline environments
Preferred: familiarity with change management or training rollout for operational teams
Preferred: background in business process design, workflow configuration, or configuration-heavy SaaS platforms
Preferred: experience with reporting or dashboards using SQL and visualization tools
No specific physical demands associated with this position

Benefits

Comp & perks

Competitive benefit package
Financial programs
Social programs
Health and wellbeing programs
Paid vacation
401k matching
Employee stock purchase program
Hybrid work schedule
Up to 50% travel