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People Operations Advisor
ITRS Group. Deliver high-quality day-to-day People Operations support across the full employee lifecycle, providing first-line guidance to employees and managers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Operations, focusing on the full employee lifecycle, HRIS administration, and data accuracy. Proficient in managing employee records, payroll processes, and driving continuous improvement initiatives.
Highest-signal resume keywords
People Operations SupportHRIS AdministrationEmployee Data ManagementPayroll Process SupportProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ManagementData AccuracyExcel ProficiencyHR Systems ExperienceData ReportingProcess AutomationDocumentation ControlOperational Metrics ProductionStakeholder CoordinationEmployee Relations Management
Soft Skills
Attention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationProblem Solving
Tools & Technologies
HRISPayroll SystemsData Analytics ToolsPeople Systems
Industry Keywords
Global Organization ExperienceEmployee EngagementWellbeing InitiativesCulture InitiativesContinuous Improvement
About the role
Key responsibilities & impact- Deliver high-quality day-to-day People Operations support across the full employee lifecycle, providing first-line guidance to employees and managers
- Manage joiner, mover and leaver processes, including employment documentation, contractual changes, systems updates and stakeholder coordination
- Support probation, absence, family leave and benefits processes, escalating complex employee relations matters appropriately
- Maintain accurate employee records and People systems, complete regular data audits, resolve discrepancies and maintain documentation and controls
- Partner with Payroll to ensure payroll-impacting employee changes, systems and documentation are accurate and completed on time
- Support HRIS administration, system testing and People and payroll transformation initiatives
- Produce People reporting and operational metrics, using data to identify trends, recurring issues and opportunities for improvement
- Drive continuous improvement, automation and simplification through smarter workflows, AI and better use of technology
- Develop and maintain scalable People Operations processes, procedures and templates for consistent global delivery
- Deliver a responsive, professional and employee-focused service supporting engagement, wellbeing and culture initiatives
Requirements
What you’ll need- At least three years’ experience within HR/People Operations, HR administration or an HR advisory environment
- Experience working within a global or multi-location organisation, supporting a geographically dispersed workforce
- Strong attention to detail and commitment to data accuracy
- Good understanding of the employee lifecycle
- Experience working with HR systems and employee data
- Strong organisational skills with the ability to manage competing priorities
- Excellent written and verbal communication skills
- Comfortable working with confidential and sensitive employee information
- Strong Excel and general data-handling capability
- Proactive approach to problem solving and continuous improvement
- Experience supporting payroll processes (desirable)
- Experience with process improvement, automation or HR transformation (desirable)
- Understanding of employee data reporting and analytics (desirable)
Benefits
Comp & perks- Health Insurance and Dental Health Cover for you and your dependants
- Employee Assistance Programme
- Pension
- Flexible Hybrid Working
- Enhanced Parental Leave
- Travel Insurance
- Life Assurance
- Income Protection
- Referral Bonus
- Buy and Sell Holiday
- Training Reimbursement