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Clinical Support Liaison, LPN
IVX Health. Serve as a clinical point of contact for referring providers and internal teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical documentation review, care coordination, and infusion therapies, while effectively managing patient referrals and authorizations. Strong communication skills facilitate collaboration with healthcare providers and internal teams to enhance patient outcomes.
Highest-signal resume keywords
Licensed Practical Nurse (LPN)Clinical Documentation ReviewInfusion Therapy KnowledgeEMR Systems ExperienceCare Coordination
ATS Keywords
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Hard Skills
Clinical Documentation ReviewPatient Referral ManagementInfusion Therapy SupportPrior Authorization CoordinationClinical Literacy
Soft Skills
Professional CommunicationAttention to DetailTime ManagementIndependent Work
Tools & Technologies
EMR SystemsEpicAthena
Certifications & Qualifications
Licensed Practical Nurse (LPN)
Industry Keywords
Healthcare ExperienceCare CoordinationClinical RecordsProvider EngagementPatient Readiness
About the role
Key responsibilities & impact- Serve as a clinical point of contact for referring providers and internal teams.
- Build trusted relationships with physicians, nurses, and care teams at partner accounts.
- Review and interpret clinical documentation to ensure completeness and accuracy.
- Coordinate and validate clinical documentation required for authorizations.
- Identify gaps or inconsistencies in clinical records and work with providers to resolve them.
- Manage a portfolio of patients through referral, authorization, and treatment initiation.
- Support complex clinical questions related to infusion therapies and patient readiness.
- Partner with Business Development Managers to support account planning and satisfaction.
- Collaborate with Prior Authorization, Pre-Registration, Field Operations, and clinical teams.
- Provide clinical insights that help improve workflows, outcomes, and provider engagement.
Requirements
What you’ll need- Active, unrestricted Licensed Practical Nurse (LPN) license in good standing.
- 3+ years of clinical or healthcare experience (infusion, care coordination, or prior authorization preferred).
- Strong clinical literacy and comfort reviewing medical records and clinical notes.
- Experience using EMR systems such as Epic, Athena, or similar platforms.
- Strong clinical judgment and attention to detail.
- Professional, confident communication with providers and internal stakeholders.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable working independently in a remote or hybrid setting.
Benefits
Comp & perks- 401(k), health benefits, and other company-provided benefits
- Medical, Dental, and Vision Coverage
- Prescription Drug Coverage and Telemedicine Services
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
- 401(k) Retirement Plan with Company Match
- Life, AD&D, and Disability Insurance
- Accident, Critical Illness, and Hospital Indemnity Coverage
- Fertility and Family Planning Support
- Tuition Reimbursement and Certification Assistance
- Continuing Education and Professional Development Resources
- Employee Assistance Program and Wellness Support
- Paid Time Off
- Volunteer Time Off and Charitable Giving Match
- Employee Referral Bonus Program