FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills through effective communication and interpersonal abilities while managing customer inquiries and supporting sales and marketing initiatives. Possesses a proactive attitude and attention to detail, contributing to inventory management and order fulfillment.
Highest-signal resume keywords
Customer ServiceCommunication SkillsOrganizational SkillsInventory ManagementMarketing Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order FulfillmentCustomer Inquiry ManagementEmail CampaignsSocial Media Content SupportEvent Assistance
Soft Skills
Interpersonal SkillsAttention to DetailProactive Attitude
Certifications & Qualifications
Qualification in BusinessQualification in MarketingQualification in Cosmetic Science
Industry Keywords
Customer-Facing EnvironmentsRetailHospitalityDIY ProductsCosmeticsWellness
About the role
Key responsibilities & impact- Deliver exceptional customer service via phone, email and online channels
- Manage customer enquiries, orders, returns and product-related questions
- Support order fulfilment and work closely with the operations team to ensure customer satisfaction
- Assist with inventory management and order tracking
- Support social media content, email campaigns and marketing initiatives
- Assist with workshops, seminars and promotional events
- Provide support across customer service, sales and marketing projects as required
- Learn products, warehouse operations and the customer journey
- Expand into sales, marketing and business projects as confidence and capability grow
Requirements
What you’ll need- A recent qualification in Business, Marketing, Cosmetic Science or a related discipline
- Previous experience in customer-facing environments such as retail, hospitality or customer service
- Excellent communication and interpersonal skills
- High attention to detail and strong organisational capability
- Proactive attitude and willingness to get involved wherever needed
- Genuine interest in DIY products, formulation, cosmetics, wellness or creative product making would be advantageous but not essential
- Applicants may undergo police/criminal background checks, medical checks, drug and alcohol testing, and reference checks
Benefits
Comp & perks- Professional and technical development programs
- Mentoring by industry professionals
- IXOM Professional Networking Group
- Structured training
- Education assistance
- Internal mobility opportunities
- Health, wellbeing and employee assistance programs
- Inclusive, collaborative and values-driven culture
- Future opportunity to work from home 1 day per week once experienced