Technical Account Manager

IXOM

. Manage and grow a portfolio of dairy and food manufacturing customers across Victoria .

Posted 10/8/2026full-timeRemote • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in dairy cleaning and production processes, with a strong focus on account management and business development. Capable of building relationships and delivering technical solutions that drive customer success in the dairy and food manufacturing sectors.

Highest-signal resume keywords

Dairy Processing KnowledgeAccount Management ExperienceTechnical Service ExpertiseBusiness Development SkillsProject Management Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical QualificationsTroubleshooting SkillsProduct Trials SupportCustomer EngagementProposal DevelopmentContract NegotiationSales ExperienceProduction Process ApplicationsCustomer-Facing RolesMarket Activity Engagement

Soft Skills

Relationship-Building SkillsCommunication SkillsProactive ApproachInfluencing SkillsNegotiation Skills

Industry Keywords

Dairy IndustryFood ManufacturingBeverage ManufacturingChemical ManufacturingTechnical CleaningCustomer ServiceSupply Chain ManagementProduct ManagementMarket ActivityLong-Term Value Solutions

About the role

Key responsibilities & impact

Manage and grow a portfolio of dairy and food manufacturing customers across Victoria
Act as a technical subject matter expert across dairy cleaning and production process applications
Support technical service teams with troubleshooting, product trials and customer projects
Develop strong customer relationships and identify opportunities for business growth
Generate leads through customer engagement, site visits and market activity
Contribute to tenders, proposals, pricing submissions and contract discussions
Work closely with Customer Service, Supply Chain and Product Management teams to deliver customer outcomes
Understand customer operations, troubleshoot challenges and deliver solutions that create long-term value

Requirements

What you’ll need

Experience within dairy, food, beverage, chemicals or related manufacturing industries
Technical qualifications or industry experience in a relevant discipline
Experience in account management, sales, technical service or customer-facing roles
Strong relationship-building and communication skills
A proactive approach to business development and identifying growth opportunities
Ability to influence, negotiate and engage with customers at multiple levels
Dairy processing or food manufacturing knowledge (highly regarded)
Project management or leadership experience (highly regarded)
Experience supporting technical cleaning or production process applications (highly regarded)
Applicants may undergo police/criminal background checks, medical checks, drug and alcohol testing, and reference checks

Benefits

Comp & perks

Competitive salary aligned to market and experience
Stable, full‑time role within a global organisation
Structured onboarding and transition support
Clear internal career pathways
Flexible working arrangements where possible
Health, wellbeing and employee assistance programs
An inclusive, collaborative and values‑driven culture