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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in inventory control, logistics, and data center operations, with proficiency in SAP and related tracking systems. Capable of managing customer ticket activities and ensuring accurate transaction records while maintaining high attention to detail.
Highest-signal resume keywords
SAP ExperienceInventory ControlLogistics OperationsServiceNow ProficiencyAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory TrackingShipping PreparationReceiving ProcessesPut Away ProceduresCourier Handoff
Soft Skills
Ability To Follow Work InstructionsCustomer Service SkillsComputer Literacy
Tools & Technologies
SAPServiceNowRFID SystemsBarcode ToolsInventory Control Tools
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Warehouse OperationsData Center OperationsHardware SupportLogisticsManufacturing Process Knowledge
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Receive inbound shipments at the data center and verify condition, quantity, and shipment details
- Unbox material and put away parts in the designated storage cage or assigned cage location
- Update SAP with inbound material receipts and inventory transactions
- Manage customer tickets during working hours, including part requests, status updates, and fulfillment coordination
- Retrieve, stage, and hand off material to technicians
- Track transactions in SAP, ServiceNow, inventory control tools, RFID/barcode systems, or related tracking files
- Inspect defective material returned by technicians and validate condition, part number, and serial number information
- Update systems and RFI tags with defective part information
- Prepare defective or return material for shipping, including boxing, taping, palletizing, and applying shipping labels
- Hand off prepared shipments to couriers or carriers
- Provide tracking information to the Austin Inventory Specialist for SAP, RMA, RTV, and shipment tracking activities
Requirements
What you’ll need- High school diploma or GED required
- Associate degree in supply chain, logistics, operations, information technology, or related field preferred
- Experience in inventory control, warehouse operations, logistics, data center operations, hardware support, or service operations preferred
- Working knowledge of receiving, put away, inventory tracking, shipping preparation, and courier handoff processes
- Experience with SAP, ServiceNow, inventory tracking tools, barcode tools, RFID systems, or similar systems preferred
- Ability to follow work instructions and maintain accurate transaction records
- Ability to work onsite during assigned business hours and support customer ticket activity
- Good materials and manufacturing process knowledge
- Computer literacy
- Good knowledge of SAP
- High attention to detail
- Equivalent combination of education, training, or experience may be considered
Benefits
Comp & perks- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
- 4 weeks of paid parental leave
- 11 company-paid holidays in 2027 (9 fixed holidays and 2 optional floating holidays)