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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading Quality functions and driving operational performance in multicultural and multisite environments. Proficient in implementing Quality Systems and utilizing quality tools to achieve continuous improvement and customer satisfaction.
Highest-signal resume keywords
Quality Management LeadershipISO 9001 ImplementationFMEA and Root Cause AnalysisFluency in Chinese and EnglishCertified Six Sigma Black Belt
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality EngineeringContinuous ImprovementOperational KPIsProblem SolvingStatistical AnalysisManufacturing ProcessesQuality MetricsQuality Tools DeploymentProject ManagementData Analysis
Soft Skills
LeadershipCommunicationMentoringInfluencingCollaboration
Tools & Technologies
Microsoft Office SuitePersonal ComputersQuality Management Software
Certifications & Qualifications
Certified Six Sigma Black BeltMaster's Degree
Industry Keywords
Contract ManufacturingPCBA ManufacturingBox Build ManufacturingHigh-Volume IndustriesMulticultural Environment
About the role
Key responsibilities & impact- Lead and drive Quality operational performance above targets and customer satisfaction across the region
- Establish Quality as a competitive advantage
- Drive continuous improvement through quality engineering projects, global capability programs, and quality mentoring across Jabil manufacturing operations
- Deploy quality tools including RCCA/8D, AGR&R, FMEAs, root cause analysis, CAPA, MSA, DOE, hypothesis testing, and mistake proofing
- Lead customer-driven quality improvement projects and key customer quality initiatives with sector leaders
- Identify and implement best-in-class product capability improvement practices and processes
- Define and deploy the regional Quality strategy and quality metrics
- Deploy and use operational KPIs to monitor and manage manufacturing operational health
- Manage, promote, expedite, and report deployment of Quality initiatives and best practices across the regional manufacturing base
- Ensure regional operational quality objectives are met and drive continuous improvement across all sites
- Oversee responses to major customer issues and escalations and provide reactive support to sites and businesses
- Participate in customer-facing discussions on product and process quality
- Mentor site quality managers
- Create and manage a community of quality professionals and subject matter experts
- Provide escalation paths for site Quality Managers and teams
- Provide leadership within regional Quality Management and Operations communities
- Collaborate with functional leads across divisions and global teams
- Perform other duties and responsibilities as assigned
Requirements
What you’ll need- Bachelor’s degree in Engineering, Science or analytical discipline required
- Minimum 15 years of relevant experience required, including 8 years in management
- Experience successfully leading the Quality function in a multicultural and multisite environment
- Proven experience implementing Quality Systems such as ISO 9001
- Management experience in a heavily matrixed environment
- Experience as a leader in high-volume, high-mix industries
- Experience in PCBA and Box Build manufacturing processes
- Fluency in Chinese and English required for written and oral communication
- Knowledge of Quality concepts including FMEA, QCP, AQP, GRR, CPK, 8D, and problem solving
- Excellent leadership and communication skills
- Strong analytical and leadership skills
- Ability to influence all levels of the Jabil organization
- Proficiency with personal computers, Microsoft Office products (Excel, Word, PowerPoint), and email
- Master’s degree preferred
- Director-level experience preferred
- Certified Six Sigma Black Belt preferred
- Contract Manufacturing experience preferred
- Or a combination of education, experience and/or training
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodation for qualified individuals with disabilities
