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J
Experienced Tax Preparer
Jackson Hewitt Tax. Prepare tax returns remotely for clients working with Client Service Associates in offices .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in preparing and troubleshooting complex tax returns using Jackson Hewitt software, while effectively communicating and collaborating with remote teams. Possesses a strong understanding of tax processes and the ability to support and coach tax professionals throughout the tax season.
Highest-signal resume keywords
Jackson Hewitt ExperienceTax Return PreparationProblem-Solving SkillsCommunication SkillsPreparer Tax Identification Number (PTIN)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Tax Return PreparationJackson Hewitt SoftwareTroubleshooting Tax IssuesComplex Tax ReturnsTax Processes
Soft Skills
Strong CommunicationProblem-SolvingDependabilityPositive AttitudeTeam Collaboration
Certifications & Qualifications
Preparer Tax Identification Number (PTIN)
Industry Keywords
Tax SeasonRemote WorkClient Service AssociatesLeadership SupportReturn Management
About the role
Key responsibilities & impact- Prepare tax returns remotely for clients working with Client Service Associates in offices
- Communicate with Client Service Associates to gather information and ensure accurate, efficient return preparation
- Assist tax professionals with tax questions
- Help resolve holds, rejects, and return-management issues
- Troubleshoot Jackson Hewitt software and process questions
- Support and coach tax professionals with varying levels of experience
- Work closely with the leadership team to support offices throughout tax season
- Support Jackson Hewitt offices remotely throughout tax season
Requirements
What you’ll need- 5+ years of Jackson Hewitt experience required
- General Manager or Area Manager experience strongly preferred
- Strong knowledge of Jackson Hewitt tax software, systems, and processes
- Experience preparing and troubleshooting complex tax returns
- Strong communication and problem-solving skills
- Ability to work independently while being an active part of a remote team
- Dependable, positive, and comfortable working in a fast-paced environment
- Full-time availability during tax season
- Dependable high-speed internet
- Reliable cell phone service
- A quiet, professional workspace
- Consistent availability and responsiveness during scheduled hours
- Current Preparer Tax Identification Number (PTIN) from the IRS required
Benefits
Comp & perks- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Remote work
- Free tax training
- Continuing education for tax preparers
- Flexible scheduling
- Tax Pro bonus program
- Other award drawings
- Seasonal opportunities
- Work-life balance
- Recognition and appreciation programs
- Conference calls celebrating season accomplishments
- Transferable skills development