Industry Consultant – Healthcare & Life Sciences

Jade Global

. Provide a credible Healthcare and Life Sciences sector voice across Customer Experience, IT Service Management, ERP, Human Capital Management and Supply Chain Management .

Posted 10/26/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in Healthcare and Life Sciences consulting, with a strong focus on process consulting, AI solutions, and client engagement. Proven ability to shape offerings, lead industry conversations, and build high-value consulting propositions.

Highest-signal resume keywords

Healthcare And Life Sciences ExpertiseProcess Consulting SkillsSales And Presales ExperienceFamiliarity With HIPAA And GDPRExperience With Salesforce And ServiceNow

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DiscoveryBPMN ModellingValue Stream MappingOperating-Model DesignBenchmarkingAI Solutions DevelopmentConsulting Proposition DevelopmentClient EngagementTransformation Business Case DevelopmentThought Leadership Creation

Soft Skills

LeadershipCommunicationCoachingCollaborationStrategic Thinking

Tools & Technologies

SalesforceServiceNowSAPOracleWorkdayProcess Mining ToolsProcess Intelligence Tools

Certifications & Qualifications

Salesforce CertificationServiceNow CertificationSAP CertificationLean Six Sigma CertificationITIL CertificationTOGAF CertificationProcess Mining Tool Certification

Industry Keywords

HealthcareLife SciencesCRMCXITSMERPHCMSCMHIPAAGxP

Tech Stack

Tools & technologies

ERPITSMOracleServiceNow

About the role

Key responsibilities & impact

Provide a credible Healthcare and Life Sciences sector voice across Customer Experience, IT Service Management, ERP, Human Capital Management and Supply Chain Management
Shape HLS-specific offerings and lead industry conversations with client leadership
Support sales, presales and partnership alliances
Create consulting services and thought leadership, including AI and agentic solutions for healthcare and life sciences
Translate HLS context into points of view, reference architectures, use cases and accelerators
Lead current-state assessments, process redesign and operating-model work across HLS value chains
Use process mining and process intelligence tools to baseline performance, expose friction and compliance deviations, and build transformation business cases
Qualify opportunities, run executive discovery, build solution narratives, and support proposals, orals and client workshops
Build joint propositions with technology partners and ecosystem players and co-create go-to-market plays
Publish points of view and whitepapers, speak at industry forums, and represent the unit in analyst briefings and client events
Define high-value AI and agentic use cases with attention to privacy, validation and human oversight
Conceive, package and launch new HLS consulting services, including pricing logic, delivery playbooks and consultant enablement
Advise live engagements, review deliverables for industry accuracy, and coach consultants across the pillars

Requirements

What you’ll need

12–15 years in consulting or industry-plus-consulting roles, with at least 8 years focused on Healthcare and Life Sciences
Consulting experience across CRM and CX, ITSM, ERP, HCM and SCM technology stacks, with depth in at least two and working knowledge of the rest
Experience with platforms such as Salesforce, ServiceNow, SAP, Oracle and Workday
Domain depth in at least two HLS segments: providers, payers, pharma and biotech, medical devices
Process consulting skills including process discovery, BPMN modelling, value stream mapping, operating-model design and benchmarking
Working knowledge of process intelligence and process mining tools, and experience turning findings into a business case
Track record in sales and presales, including shaping and winning enterprise deals and presenting to C-suite audiences
Familiarity with HIPAA, GxP, FDA 21 CFR Part 11 and GDPR
Experience building consulting propositions, partner alliances and published thought leadership
Bachelor's degree in engineering, life sciences, pharmacy, healthcare or business
Preferred: platform, process or framework certifications such as Salesforce, ServiceNow, SAP, Lean Six Sigma, ITIL, TOGAF or process mining tool certification
Preferred: hands-on familiarity with AI and agentic frameworks and responsible AI governance in regulated settings
Preferred: knowledge of HL7 FHIR and life sciences commercial and clinical data ecosystems
Preferred: published articles, conference talks or analyst recognition in HLS or enterprise transformation
Preferred: experience with global delivery models and distributed teams

Benefits

Comp & perks

Benefits may be included as additional compensation
Discretionary bonuses
Equity