Community Manager

Jagex

. Advise designers as the Old School RuneScape expert on how updates will affect different player groups.

Posted 10/31/2026full-timeCambridge • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep knowledge of Old School RuneScape and its player ecosystems, effectively managing community sentiment and engagement through various platforms. Excels in public speaking and communication, advocating for player perspectives while contributing to team strategies and community events.

Highest-signal resume keywords

Old School RuneScape ExpertiseCommunity ManagementPublic SpeakingWritten CommunicationData-Driven Insights

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Critical ThinkingResilienceAdaptability

Tools & Technologies

ForumsRedditDiscordSocial Media Platforms

Industry Keywords

Player EcosystemsCommunity SentimentLivestreamsPublic RelationsCommunity Activations

About the role

Key responsibilities & impact

Advise designers as the Old School RuneScape expert on how updates will affect different player groups.
Identify community concerns and help address them before content ships.
Manage forums, Reddit, Discord, and social media platforms.
Build and maintain relationships with players.
Produce and appear in livestreams, videos, and podcasts as a public-facing team voice.
Represent community sentiment to development teams and champion the player perspective.
Manage relationships with partners, affiliates, influencers, volunteers, and sub-communities.
Monitor and report on community sentiment and engagement.
Contribute data-driven insights to wider team strategy.
Contribute to in-game and real-world events, competitions, and community activations.

Requirements

What you’ll need

Deep, current knowledge of Old School RuneScape, including its content, niche communities, player ecosystems, and how changes ripple through them.
Comfort being on camera and speaking publicly; weekly livestreams are a core part of the role.
Ability to think critically, propose practical solutions, and present confidently to colleagues.
Strong written and verbal communication skills, adapting tone for different platforms and audiences.
Experience in community management, player support, PR, account management, or another role involving regular, high-pressure communication.
Resilience and ability to advocate professionally for the community.
Permanent right to work in the UK without employer visa sponsorship.
Ability to be based, or willing to relocate, within comfortable commuting distance of the Cambridge office.

Benefits

Comp & perks

Private Healthcare, including Dental Plan.
Discretionary annual performance bonus.
Minimum 6% Pension contributions.
Life Insurance.
Enhanced family leave policies from day 1.
Flexible working hours.
25 days annual leave + Bank holidays.
Option to buy/sell holidays.
Inclusive workplace and reasonable adjustments during the recruitment process.