League Associate

JAM

. Lead on-the-ground execution of recreational sports leagues in the Niagara region .

Posted 10/22/2026full-timeNiagara • CanadaJuniorMid-Level💰 CA$45,000 - CA$50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in managing recreational sports leagues, including event execution, player engagement, and relationship management with venue partners and staff. Proficient in handling inquiries and complaints while ensuring compliance with sports rules and logistics.

Highest-signal resume keywords

Sport Operations ExperienceEvent ManagementCustomer Service SkillsCoaching or Supervising StaffSales or Partnership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sports Rules KnowledgeEvent ExecutionLogistics ManagementData-Driven Decision MakingComplaint Resolution

Soft Skills

Communication SkillsProblem-SolvingRelationship ManagementIndependenceInitiative

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Recreational SportsEvent CoordinationPlayer ExperienceLeague ManagementCommunity Building

About the role

Key responsibilities & impact

Lead on-the-ground execution of recreational sports leagues in the Niagara region
Attend games 2 to 4 nights per week, rotating across venues and League Ambassadors
Identify and resolve on-site issues to provide a welcoming player experience
Answer and resolve player inquiries by email, phone and onsite
Help keep league nights organized, on time and compliant with rules
Support season launches and playoffs
Maintain relationships with venue partners, referees, coaches and on-site staff
Assist with schedule changes, cancellations, equipment, t-shirts and logistics
Help fill leagues and identify new venue opportunities
Capture photos and moments that build community
Support other regions when needed

Requirements

What you’ll need

1 to 2+ years in sport operations, events, hospitality, recreation or customer service
Front-line, evening-shift experience is a plus
Experience playing in an adult recreational league
Working knowledge of a variety of sports rules and formats is an asset
1+ year coaching or supervising part-time staff
Ability to handle complaints and tough conversations by email, phone and in person
Comfortable making decisions based on numerical data
Ability to initiate conversations with bars, gyms or local businesses
Sales or partnership experience is an asset
Ability to work independently without micromanagement
Based in Niagara or nearby
Valid driver’s license and access to your own vehicle

Benefits

Comp & perks

Full benefits after 3 months
Company RRSP matching program
10 vacation days to start
10 personal days to start
Complimentary league play
GO PLAY Days in the summer / flexible summer hours
Time off in lieu or additional pay for occasional weekend events