League Manager

JAM

. Own the player experience and attend games 2–4 nights per week .

Posted 10/22/2026full-timeWinnipeg • CanadaMid-LevelSenior💰 CA$50,000 - CA$55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sports operations and event management, with a strong focus on player experience, local business partnerships, and team leadership. Proven ability to drive revenue, retention, and customer satisfaction through effective communication and strategic initiatives.

Highest-signal resume keywords

Sports Operations ManagementTeam Leadership and CoachingBusiness Development and PartnershipsCustomer Satisfaction and RetentionData Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event ManagementProgram DevelopmentBusiness Proposal CreationRevenue Target AchievementData AnalysisCold CallingVenue ScoutingSponsorship DevelopmentComplaint ResolutionPlayer Acquisition

Soft Skills

Entrepreneurial MindsetEffective CommunicationProblem SolvingCoaching and MentoringRelationship Building

Certifications & Qualifications

Valid Driver’s Licence

Industry Keywords

SportsRecreationHospitalityEvent PlanningCustomer ExperienceNPSGoogle ReviewsLeague ManagementPartnership DevelopmentLocal Marketing

About the role

Key responsibilities & impact

Own the player experience and attend games 2–4 nights per week
Rotate through venues and League Ambassadors to ensure venues, equipment and permits are ready
Manage the player email inbox, respond within one business day and resolve issues
Act on NPS, Google Reviews and player feedback to drive re-registration
Hire, train and coach League Ambassadors
Scout new venues and drive local player acquisition with Marketing
Develop local business sponsorship and partnership opportunities
Identify new sports, formats, venues and partnership opportunities
Build business cases, promote approved initiatives, launch them and make them work
Organize sponsor-bar visits, captains’ nights, theme nights and champions’ nights
Own seasonal sales, retention, NPS, League Ambassador rating and Google Review targets
Collaborate with Finance, Venues, Marketing, Scheduling, People & Culture, CX and Partnerships

Requirements

What you’ll need

3+ years in sport operations, events, hospitality or recreation, including running a program, location or business line end to end
2+ years hiring, coaching and managing part-time or frontline staff
Entrepreneurial mindset and experience growing a league, club, program or side business
Ability to turn ideas into solid business proposals
Comfortable cold-calling venues, promoting leagues and pitching local businesses on partnerships
Experience working to revenue, retention or customer satisfaction targets
Ability to handle complaints and tough conversations with minimal escalation
Comfortable using fill rates, NPS, ratings and revenue data
Experience playing in or captaining an adult recreational league
Based in Winnipeg
Valid driver’s licence and access to your own vehicle

Benefits

Comp & perks

Full benefits after 3 months
Company RRSP matching program
Complimentary league play
10 vacation days and 10 personal days to start
GO PLAY Days in the summer / flexible summer hours
Performance bonus tied to Winnipeg’s results (10–15% of base salary)