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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative capabilities in coordinating field service operations, managing schedules, and ensuring compliance with safety and regulatory standards. Proficient in processing time reporting, expense claims, and customer invoicing while maintaining accurate documentation and performance metrics.
Highest-signal resume keywords
Field Service CoordinationTime Reporting ManagementCustomer CommunicationProcess ImprovementStakeholder Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Time ReportingExpense Claims ProcessingCustomer InvoicingCost-Allocation CorrectionsPerformance Metrics ReportingStandard Operating ProceduresDocumentation ManagementScheduling ManagementCompliance SupportProcess Improvement Initiatives
Soft Skills
Communication SkillsDecision MakingSocial PerceptivenessGuidance and MotivationProblem Solving
Tools & Technologies
IT LiteracyField Service Management Software
Industry Keywords
Field Service OperationsSafety StandardsQuality StandardsRegulatory Standards
About the role
Key responsibilities & impact- Coordinate and execute routine administrative activities for field service operations
- Process time reporting, expense claims, customer invoicing, cost-allocation corrections, and visit documentation
- Maintain records of field service schedules, assignments, and resource availability
- Communicate with customers and field service teams to manage inquiries, coordinate service requests, confirm appointments, and resolve scheduling issues
- Prepare and distribute standard service reports and performance metrics
- Support compliance with safety, quality, and regulatory standards
- Collaborate with internal teams to ensure efficient field service operations
- Implement and follow standard operating procedures for field service administration
- Participate in process improvement initiatives
- Maintain accurate documentation and reporting for field service activities
- Provide administrative support to field service management
- Perform routine tasks according to instructions and established procedures
- Identify problems in straightforward situations, assess them using standard procedures, and make sound decisions
Requirements
What you’ll need- Has working knowledge and skills developed through formal training or work experience
- Has prior relevant training or related work experience
- Ability to execute agreed tasks and deadlines against performance criteria (KPI)
- Ability to work closely with a pool of Field Service Engineers and understand the dynamics and capabilities of the team
- Stakeholder handling skills and social perceptiveness
- Guidance and motivation of people, gaining commitment from both internal and external colleagues
- Ability to process and manage multiple schedules simultaneously
- Process driven and IT literate
- Clever decision maker in fast pace environment
- Good grammar and communication skills
- Must live close to a JBT Marel location
- Must work in a hybrid arrangement
Benefits
Comp & perks- Development and growth opportunities
- Collaborative working across global teams
- Medical benefits from day 1 of employment
- Dental benefits from day 1 of employment
- Life insurance from day 1 of employment
- Short-term disability coverage from day 1 of employment
- Long-term disability coverage from day 1 of employment
- Family leave from day 1 of employment
- Vision coverage from day 1 of employment
- Matched 401(k) plan from day 1 of employment