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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Portioning Systems, Automation, and Technical Support, with a strong focus on problem-solving and customer engagement. Capable of delivering training, analyzing machine performance, and facilitating cross-functional communication to drive continuous improvement.
Highest-signal resume keywords
Portioning Systems KnowledgeTechnical Support ExperienceAnalytical Problem-Solving SkillsStrong Communication SkillsDegree in Mechatronics or Electrical Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portioning Equipment SupportAutomationMotion ControlField Service TroubleshootingTechnical Documentation CreationRoot-Cause AnalysisCommissioningVision TechnologyFood Processing EquipmentContinuous Improvement
Soft Skills
Stakeholder ManagementCustomer-Focused MindsetProactive Approach
Industry Keywords
MechatronicsElectrical EngineeringTechnical TrainingField Feedback MonitoringProduct Lifecycle Activities
About the role
Key responsibilities & impact- Provide advanced technical support and troubleshooting for Portioning equipment and solutions
- Act as the technical reference point for Portioning-related mechanical, electrical, software, and application questions
- Resolve technical cases remotely and coordinate quality issues and escalations
- Support commissioning, upgrades, field tests, and new product introductions
- Facilitate communication between customers, Field Service, Product Management, Innovation, and Engineering teams
- Analyze machine performance and drive root-cause analysis and corrective actions
- Create and maintain Service Infos, Service Letters, troubleshooting guides, and technical documentation
- Monitor field feedback and support continuous product improvement activities
- Deliver technical training and support knowledge development across regions
- Participate in prototype validation, pilot installations, and product lifecycle activities
- Identify upgrade and service improvement opportunities for customers
- Maintain accurate equipment and installed base information
Requirements
What you’ll need- Degree in Mechatronics, Electrical Engineering, Automation or equivalent experience
- Strong knowledge of Portioning systems, vision technology, automation, motion control, and food processing equipment
- Experience in technical support, field service, commissioning, or industrial troubleshooting
- Excellent analytical and problem-solving skills
- Strong communication and stakeholder management capabilities
- Fluent in English, written and spoken
- Willingness to travel occasionally for customer support and field activities
- Customer-focused mindset with a proactive approach to continuous improvement
Benefits
Comp & perks- A competitive salary and comprehensive secondary benefits like 40 days holiday
- A high level of autonomy and trust in how you perform your work
- Opportunities to make a visible impact in a growing global organization
- Clear objectives, realistic expectations, and professional support
- A respectful, inclusive, and safety-focused working environment
- Flexible working conditions
- Attractive employee benefits
- Professional development and continuous learning opportunities
- Collaborative international work environment