IT Support, Systems Engineer

Jitterbit

. Manage, configure, and secure fleet devices using MDM platforms such as Kandji, Jamf Pro, or Ivanti .

Posted 10/19/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced administration of macOS and Windows environments, with strong scripting capabilities in Bash, Zsh, and PowerShell for device management and automation. Proficient in managing user lifecycles and security access controls within Active Directory and Google Workspace, while providing exceptional technical support and troubleshooting.

Highest-signal resume keywords

Advanced Administration Of macOSAdvanced Administration Of Windows 10/11Scripting Skills In Bash/Zsh And PowerShellExperience With Active Directory And Google WorkspaceUnderstanding Of TCP/IP, DNS, DHCP, And VPNs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bash ScriptingZsh ScriptingPowerShell ScriptingDevice ManagementZero-Touch ProvisioningActive Directory AdministrationGoogle Workspace AdministrationTroubleshooting In LinuxEndpoint Security Best PracticesSystem Configuration Automation

Soft Skills

Outstanding Customer Service OrientationAbility To Explain Technical Concepts

Tools & Technologies

KandjiJamf ProIvanti Endpoint ManagerActive DirectoryGoogle Workspace EnterpriseMDM Platforms

Industry Keywords

IT DocumentationUser Lifecycle ManagementGroup PoliciesSSO ConfigurationsNetwork Troubleshooting

Tech Stack

Tools & technologies

DNSJamfLinuxMacOSTCP/IP

About the role

Key responsibilities & impact

Manage, configure, and secure fleet devices using MDM platforms such as Kandji, Jamf Pro, or Ivanti
Write and maintain custom Bash, Zsh, and PowerShell deployment scripts
Automate out-of-box enrollment, application installation, and system configurations
Manage and administer user lifecycles, permissions, and group policies using Active Directory and Google Workspace Enterprise
Maintain directory integrations, SSO configurations, and security access controls
Provide Tier 2/3 engineering and daily troubleshooting support for macOS, Windows, and Linux environments
Resolve hardware, software, network, and peripheral issues for local and remote users
Maintain detailed IT documentation, inventory assets, and internal knowledge bases

Requirements

What you’ll need

Advanced administration of macOS and Windows 10/11
Solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments
Proven experience designing and implementing zero-touch provisioning
Strong scripting skills using Bash/Zsh for Mac and PowerShell for Windows, tailored for Kandji, Jamf Pro, or Ivanti Endpoint Manager
Hands-on experience with local/hybrid Active Directory, including GPOs and security groups
Advanced administration of Google Workspace/Google Enterprise environments
Solid understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices
Outstanding customer service orientation and ability to explain complex technical concepts to non-technical users

Benefits

Comp & perks

Employees can work remotely
Career development and mentorship