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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced administration of macOS and Windows environments, with strong scripting capabilities in Bash, Zsh, and PowerShell for device management and automation. Proficient in managing user lifecycles and security access controls within Active Directory and Google Workspace, while providing exceptional technical support and documentation.
Highest-signal resume keywords
Advanced Administration Of macOSAdvanced Administration Of Windows 10/11Scripting Skills In Bash/Zsh And PowerShellExperience With Active Directory And Google WorkspaceUnderstanding Of TCP/IP, DNS, DHCP, And VPNs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bash ScriptingZsh ScriptingPowerShell ScriptingMDM PlatformsZero-Touch ProvisioningActive Directory AdministrationGoogle Workspace AdministrationTroubleshooting In LinuxEndpoint Security Best PracticesNetwork Configuration
Soft Skills
Customer Service OrientationTechnical Communication
Tools & Technologies
KandjiJamf ProIvanti Endpoint ManagerGoogle Workspace Enterprise
Industry Keywords
Device ManagementUser Lifecycle ManagementSecurity Access ControlsIT DocumentationKnowledge Base Contribution
Tech Stack
Tools & technologiesDNSJamfLinuxMacOSTCP/IP
About the role
Key responsibilities & impact- Manage, configure, and secure fleet devices using MDM platforms such as Kandji, Jamf Pro, or Ivanti
- Write and maintain custom Bash, Zsh, and PowerShell deployment scripts
- Automate out-of-box enrollment, application installation, and system configurations
- Manage and administer user lifecycles, permissions, and group policies using Active Directory and Google Workspace Enterprise
- Maintain directory integrations, SSO configurations, and security access controls
- Provide Tier 2/3 engineering and daily troubleshooting support for macOS, Windows, and Linux environments
- Resolve hardware, software, network, and peripheral issues for local and remote users
- Maintain detailed IT documentation and inventory assets
- Contribute to internal knowledge bases
Requirements
What you’ll need- Advanced administration of macOS and Windows 10/11
- Solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments
- Proven experience designing and implementing zero-touch provisioning
- Strong scripting skills using Bash/Zsh for Mac and PowerShell for Windows, tailored for Kandji, Jamf Pro, or Ivanti Endpoint Manager
- Hands-on experience with local/hybrid Active Directory, including GPOs and security groups
- Advanced administration of Google Workspace/Google Enterprise environments
- Solid understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices
- Outstanding customer service orientation and ability to explain complex technical concepts to non-technical users
Benefits
Comp & perks- Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
- Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes
- Career development and mentorship
- Remote work option