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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced administration of macOS and Windows environments, with strong scripting skills in Bash/Zsh and PowerShell for device management. Proficient in managing user lifecycles and security access controls within Active Directory and Google Workspace, while providing exceptional customer service and technical support.
Highest-signal resume keywords
Advanced Administration Of macOSAdvanced Administration Of Windows 10/11Bash/Zsh Scripting SkillsPowerShell Scripting SkillsGoogle Workspace Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MDM PlatformsDeployment ScriptsZero-Touch ProvisioningActive Directory ManagementGoogle Workspace AdministrationTCP/IP UnderstandingDNS KnowledgeDHCP KnowledgeVPN KnowledgeEndpoint Security Best Practices
Soft Skills
Outstanding Customer Service OrientationAbility To Explain Complex Technical Concepts
Tools & Technologies
KandjiJamf ProIvanti Endpoint ManagerLinux (Ubuntu/RedHat)SSO Configurations
Industry Keywords
Device ManagementUser Lifecycle ManagementGroup PoliciesSecurity Access ControlsIT Documentation
Tech Stack
Tools & technologiesDNSJamfLinuxMacOSTCP/IP
About the role
Key responsibilities & impact- Manage, configure, and secure fleet devices using MDM platforms such as Kandji, Jamf Pro, or Ivanti
- Write and maintain deployment scripts to automate device enrollment, application installation, and system configurations
- Manage user lifecycles, permissions, and group policies using Active Directory and Google Workspace Enterprise
- Maintain directory integrations, SSO configurations, and security access controls
- Provide Tier 2/3 engineering and daily troubleshooting support for macOS, Windows, and Linux environments
- Resolve hardware, software, network, and peripheral issues for local and remote users
- Maintain IT documentation, inventory assets, and contribute to internal knowledge bases
Requirements
What you’ll need- Advanced administration of macOS and Windows 10/11
- Solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments
- Proven experience designing and implementing zero-touch provisioning
- Strong Bash/Zsh and PowerShell scripting skills tailored for Kandji, Jamf Pro, or Ivanti Endpoint Manager
- Hands-on experience with local/hybrid Active Directory, including GPOs and security groups
- Advanced administration of Google Workspace/Google Enterprise environments
- Solid understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices
- Outstanding customer service orientation and ability to explain complex technical concepts to non-technical users
Benefits
Comp & perks- Career development and mentorship
- Remote work option