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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and case management support skills, with proficiency in medical terminology and the ability to accurately interpret medical reports. Capable of managing tasks independently while maintaining clear communication with clients and team members.
Highest-signal resume keywords
Medical Records ManagementCase Management SupportAttention to DetailStrong Written and Verbal CommunicationProficiency in Microsoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical TerminologyTyping SkillsCase ManagementReport ReviewTask Prioritization
Soft Skills
Organizational SkillsProactive ApproachProfessional CommunicationReliabilityIndependence
Tools & Technologies
FilevineChartsquadKofax PDFOutlookRingCentral
Industry Keywords
Personal Injury LawLegal Case ManagementMedical DocumentationHealthcare ProvidersClient Communication
About the role
Key responsibilities & impact- Use Filevine, Chartsquad, Microsoft Office Suite, Kofax PDF, Outlook, and RingCentral to complete daily responsibilities
- Provide administrative and case-related support to case managers
- Assist with case management tasks as requested
- Review and organize medical documentation accurately
- Manage assigned tasks independently while keeping supervisors and case managers informed of relevant updates
- Order medical records from healthcare providers and other relevant sources
- Review medical reports to determine which additional records need to be ordered
- Follow up on outstanding medical record requests to ensure timely receipt
- Identify missing or incomplete medical records and take appropriate follow-up action
- Monitor medical record request status and maintain accurate records of pending items
- Send text messages to clients as needed
- Maintain clear and organized documentation within case management systems
- Communicate professionally with clients, medical providers, and internal team members
Requirements
What you’ll need- Location : Las Vegas, Nevada
- Time Zone: PST
- Office Hours: 8:30 AM to 5:30 PM PST
- Executive Assistant position supporting a personal injury law firm
- Solid understanding of medical terminology and ability to accurately interpret medical terms and reports
- Previous experience working with medical records, personal injury law firms, legal case management, or a related field is highly desirable
- Strong attention to detail when reviewing reports and determining which medical records need to be requested
- Comfortable working independently and following through on pending requests
- Fast and accurate typing skills
- Proactive approach and ability to anticipate needs and take appropriate action
- Expected call volume: 6 to 15 calls per day
- Strong written and verbal English communication skills
- Ability to work independently with minimal supervision
- Strong organizational and follow-through skills
- Ability to review and interpret medical reports accurately
- Ability to prioritize multiple tasks and manage deadlines
- Strong administrative and case support skills
- Reliable and consistent work ethic
- Professional and courteous communication style
- Ability to adapt to established processes and case management systems
- Proficiency with Filevine, Chartsquad, Microsoft Office Suite, Kofax PDF, Outlook, and RingCentral
- English and Spanish languages
Benefits
Comp & perks- Great Place to Work Certification
- Remote job opportunity