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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative skills in managing student onboarding, academic records, and program schedules while ensuring effective communication in both English and Spanish. Capable of supporting student success initiatives through collaboration and attention to detail.
Highest-signal resume keywords
Bilingual English And Spanish CommunicationCalendar And Schedule ManagementStudent Success SupportCRM ManagementFile And Document Organization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Entry AccuracyProgress Monitoring And ReportingDeadline ManagementAdministrative CoordinationStudent OnboardingAcademic AdministrationOrganizational SkillsTask PrioritizationAsana ExperienceCommunication Templates
Soft Skills
Attention To DetailTime ManagementCritical ThinkingProblem SolvingDependabilityAccountabilityInitiativeAdaptabilityProfessionalismCustomer Service Orientation
Industry Keywords
Student Success CoordinatorEducational Program CoordinationAdministrative SupportAcademic SupportTeachingTutoringExecutive AssistantAdministrative AssistantStudent ServicesEducational Administrator
About the role
Key responsibilities & impact- Provide administrative support for Wednesday evening SAT classes conducted through Zoom
- Assist with scheduling and coordination of classes, assessments, mock exams, and program activities
- Confirm students are prepared before programs begin
- Support student onboarding and provide instructions and materials
- Respond to routine student inquiries using approved procedures and communication templates
- Organize and maintain student files, course materials, digital records, and administrative documentation
- Coordinate administrative tasks and follow up on outstanding action items
- Manage calendars, appointments, meetings, and program schedules
- Maintain confidentiality and professionalism with student and organizational information
- Collaborate with leadership on daily operations and student success initiatives
- Escalate complex matters and troubleshoot routine scheduling, access, and procedural issues
- Prepare student progress updates and maintain accurate academic records
- Follow up regarding missing assignments and outstanding requirements
- Monitor homework, grades, attendance, and academic progress
- Communicate with students in English and Spanish through WhatsApp, text, email, and occasional phone calls
- Monitor projects, deadlines, reminders, CRM records, communication notes, task statuses, and next steps
Requirements
What you’ll need- Schedule: Tuesday, Thursday, Friday, and Sunday from 8 AM to 6 PM EST; Wednesday from 9 AM to 1 PM EST and 4 PM to 9 PM EST
- Previous experience as an Executive Assistant, Administrative Assistant, Student Success Coordinator, Academic Coordinator, Teacher, Tutor, Educational Administrator, or in a related role
- Experience supporting students, clients, or program participants
- Ability to manage multiple priorities and follow tasks through completion
- Strong organizational and administrative skills
- Preferred background in teaching, tutoring, student services, academic support, or educational program coordination
- Experience with Asana
- Bilingual English and Spanish communication
- Executive support and administrative coordination
- Student success support
- Academic administration
- Calendar and schedule management
- CRM management
- Student onboarding
- File and document organization
- Progress monitoring and reporting
- Deadline management
- Data entry accuracy
- Written communication and professional correspondence
- Attention to detail, organization, time management, task prioritization, critical thinking, problem solving, dependability, accountability, initiative, adaptability, professionalism, customer service orientation, collaboration and teamwork
Benefits
Comp & perks- Remote work opportunity
- Great Place to Work Certification workplace culture