Legal Administrative Assistant

. Upload, label, and organize documents within the appropriate digital folders .

Posted 10/15/2026full-timeRemote • Brazil, South AfricaMid-LevelSenior💰 $1,040 - $1,100 per monthWebsite

Key responsibilities & impact

Upload, label, and organize documents within the appropriate digital folders
Maintain accurate and orderly folders in the organization’s internal system
Conduct follow-up calls with existing clients when needed
Send invoices and payment information to clients
Support consultation payment collection through LawPay when assigned
Communicate with patience and compassion when assisting individuals experiencing difficult circumstances
Route prospective new clients to the appropriate intake team member
Provide general administrative support to the team
Protect confidential client and case information
Serve as the initial point of contact for incoming callers
Escalate documents, questions, and client matters to the appropriate team member
Answer calls professionally and gather relevant background information
Request and receive documentation from prospective and existing clients
Explain which documents callers need to provide
Ask initial screening questions regarding the caller’s location and type of case

What you’ll need

Full time availability during Eastern Time business hours is required
Schedule is 8:00 a.m. to 5:00 p.m. Eastern Time
English fluency and strong verbal communication skills are required
Comfort handling approximately 16 to 30 calls per day is required
Ability to learn and follow the organization’s internal folder management system is required
Experience answering professional phone calls is preferred but not required
Legal experience is not required
Experience with Grasshopper, LawPay, and Dropbox is preferred
This role does not include email or calendar management

Comp & perks