Legal Administrative Assistant

Job Duck

. Provide general administrative support to the team .

Posted 10/14/2026full-timeRemote • Honduras, Chile, El Salvador, Colombia, Argentina, Peru, MexicoMid-LevelSenior💰 $1,040 - $1,100 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication skills and the ability to manage client interactions with compassion and professionalism. Proficient in document organization and folder management within digital systems.

Highest-signal resume keywords

Verbal Communication SkillsClient Interaction ManagementDocument OrganizationCall HandlingLawPay Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Document ManagementClient Follow-UpInvoice ProcessingPayment CollectionInitial ScreeningConfidentiality Protection

Soft Skills

Compassionate CommunicationPatienceProfessionalism

Tools & Technologies

GrasshopperLawPayDropbox

Industry Keywords

Administrative SupportClient IntakeCall HandlingFolder Management

About the role

Key responsibilities & impact

Provide general administrative support to the team
Route prospective new clients to the appropriate intake team member
Communicate patiently and compassionately with individuals experiencing difficult circumstances
Support consultation payment collection through LawPay when assigned
Send invoices and payment information to clients
Conduct follow-up calls with existing clients
Maintain accurate and orderly folders in the organization’s internal system
Upload, label, and organize documents within digital folders
Explain required documents to callers
Ask initial screening questions about caller location and case type
Request and receive documentation from clients
Answer calls professionally and gather relevant background information
Escalate documents, questions, and client matters for review
Serve as the initial point of contact for incoming callers
Protect confidential client and case information

Requirements

What you’ll need

Full time availability during Eastern Time business hours is required
Schedule is 8:00 a.m. to 5:00 p.m. Eastern Time
Experience answering professional phone calls is preferred but not required
Legal experience is not required
English fluency and strong verbal communication skills are required
Comfort handling approximately 16 to 30 calls per day is required
Experience with Grasshopper, LawPay, and Dropbox is preferred
Ability to learn and follow the organization’s internal folder management system is required
This role does not include email or calendar management

Benefits

Comp & perks

Remote job opportunity
Great Place to Work Certification environment
Recruiter guidance through the application process