Legal Assistant

Job Duck

. Route correspondence and documentation to appropriate team members .

Posted 10/23/2026full-timeRemote • South Africa, BrazilMid-LevelSenior💰 $1,150 - $1,220 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities within a legal environment, including managing client communications, handling confidential information, and utilizing legal software for case management. Proficient in scheduling, document management, and providing exceptional client service.

Highest-signal resume keywords

Legal Administrative SupportClient CommunicationMicrosoft OutlookLEAP Legal SoftwareConfidential Information Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Legal Administrative SupportDocument ManagementEmail ManagementCalendar ManagementElectronic Filing

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationClient Rapport BuildingReassuring Communication Style

Tools & Technologies

Microsoft OutlookLEAP Legal SoftwareZoltiles Phone Application

Industry Keywords

Law Firm ExperienceLegal EnvironmentClient Care AssistantLegal AssistantLegal Administrator

About the role

Key responsibilities & impact

Route correspondence and documentation to appropriate team members
Support daily administrative operations of the legal team
Assist clients with nonlegal administrative questions and general information
Respond to client inquiries by email and telephone
Provide general legal administrative support for active matters
Manage case-related documents, emails, and information
Open, organize, and maintain electronic client and case files
Anticipate routine client needs and contribute to a smooth client experience
Build positive rapport with clients and maintain a reassuring communication style
Schedule appointments or relay messages to the attorney
Ensure clients receive logistical information before scheduled appearances
Confirm upcoming court appearances and scheduled appointments
Protect confidential and sensitive client information
Escalate legal questions requiring attorney involvement
Determine the nature of client requests and provide appropriate administrative assistance
Handle approximately five incoming client calls per day
Complete administrative follow-up related to client matters
Forward appropriate third-party communications to clients
Monitor incoming communications through Microsoft Outlook
Contact courts and relevant offices to confirm appearances, appointments, and logistical information
Provide court addresses, appointment details, and scheduling information
Monitor email communications and direct important correspondence appropriately
Follow up with clients and communicate administrative updates
Schedule client appointments and coordinate the attorney’s calendar
Serve as a professional point of contact for existing clients
Monitor deadlines and ensure administrative tasks are completed on time
Assist with electronic filing and routine case management processes

Requirements

What you’ll need

Previous experience working in a law firm or legal environment is required
Experience as a Legal Assistant, Legal Administrator, Client Care Assistant, or in a similar position is preferred
Excellent written and verbal English communication skills are required
Strong computer skills and the ability to learn new legal and communication platforms are required
Experience managing professional email inboxes and calendars is required
Experience handling confidential and sensitive client information is required
Monday through Friday, 9:00 AM to 5:00 AM schedule
Microsoft Outlook for email and calendar management
LEAP Legal Software for case and legal practice management
Zoltiles phone application for telephone communications
Previous experience with LEAP Legal Software or Zoltiles is beneficial but not required, provided the candidate is comfortable learning new software
Work shift: 9:00 AM - 6:00 PM EST/EDT (United States of America)

Benefits

Comp & perks

Remote job opportunity
Great Place to Work Certification environment