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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal support tasks, including drafting and organizing legal documents, managing case information, and maintaining client confidentiality. Proficient in client communication and case management using MyCase software.
Highest-signal resume keywords
Legal Document DraftingClient CommunicationMyCase Software ProficiencyConfidential Information ManagementParalegal Support Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Legal Document PreparationCase ManagementDocument ReviewSubpoena PreparationCase Record Organization
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationProfessional Discretion
Tools & Technologies
MyCase
Industry Keywords
Paralegal SupportLegal AssistantSpecial Education LawSpecial Needs PlanningClient Management
About the role
Key responsibilities & impact- Perform paralegal level support tasks under the direction and supervision of attorneys
- Communicate professionally with clients through email and outbound telephone calls
- Assist attorneys with legal and administrative tasks related to active client matters
- Review documents and case records carefully to identify missing or inconsistent information
- Track outstanding client information, documents, and follow up items
- Upload, organize, label, and retrieve case documents in the case management system
- Maintain accurate and current case information within MyCase
- Protect confidential client and legal information at all times
- Support attorneys in maintaining organized workflows and meeting case deadlines
- Coordinate case related communications between clients and attorneys
- Conduct outbound calls to clients when additional information, documentation, or case updates are needed
- Prepare subpoenas and supporting documentation as directed
- Draft, format, review, and organize legal documents using established instructions and templates
- Respond to routine client questions and concerns while escalating legal matters to the appropriate attorney
- Help manage cases, client records, deadlines, and related documentation
Requirements
What you’ll need- Previous experience as a Legal Assistant, Case Manager, or in a similar legal support position is preferred
- Experience performing paralegal level support tasks under attorney supervision is preferred
- Strong written and verbal communication skills are required
- Professional proficiency in English is required
- Spanish proficiency is welcome but not mandatory
- Candidates with either monolingual English or bilingual English and Spanish capabilities may be considered
- Experience communicating professionally with clients by telephone and written correspondence is required
- Experience drafting, preparing, reviewing, and organizing legal documents is preferred
- Familiarity with special education law, special needs planning, or a related legal practice area is beneficial
- Ability to handle confidential client and case information with professionalism and discretion is required
- Required Software: MyCase
- Flexible schedule between 8:00 a.m. and 6:00 p.m. CST
- Time Zone: Central Standard Time
Benefits
Comp & perks- Remote job opportunity
- Great Place to Work Certification
- Flexible schedule between 8:00 a.m. and 6:00 p.m. CST
