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Job Duck

Payroll and Billing Specialist

Job Duck

. Collaborate with internal team members to resolve payroll and accounting matters .

Posted 9/17/2026full-timeRemote • Chile, Mexico, Honduras, El Salvador, Colombia, Argentina, PeruMid-LevelSenior💰 $1,015 - $1,100 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in US payroll processes, tax withholding, and compliance regulations while effectively managing multiple client accounts and maintaining accurate payroll records. Strong communication and organizational skills are essential for addressing client inquiries and ensuring timely payroll processing.

Highest-signal resume keywords
US Payroll ExperiencePayroll Tax WithholdingPTO Policy ManagementGusto ProficiencyQuickBooks Proficiency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
US Payroll ProcessesPayroll CompliancePayroll ReportingEmployee Benefits DeductionsPayroll CorrectionsBack FilingsFinancial ReportingAccounting SupportPTO TrackingTax Payments
Soft Skills
Strong Communication SkillsOrganizational AbilitiesTime ManagementResourcefulnessProfessionalism
Tools & Technologies
GustoQuickBooksXeroMicrosoft Office SuiteGoogle Workspace
Industry Keywords
Payroll RegulationsAccounting Firm ExperienceBookkeepingProfessional ServicesClient Management

About the role

Key responsibilities & impact
  • Collaborate with internal team members to resolve payroll and accounting matters
  • Research payroll issues and identify appropriate solutions
  • Support payroll corrections, amendments, back filings, and related adjustments
  • Track and maintain employee PTO balances and policy administration
  • Assist with payroll tax withholding calculations, payments, and related compliance requirements
  • Handle payroll notices and coordinate required follow-up actions
  • Review payroll information for accuracy and completeness prior to processing
  • Process and support US payroll activities for multiple clients
  • Ensure compliance with payroll regulations across US states
  • Communicate directly with clients regarding payroll matters
  • Prepare and support financial reporting
  • Manage benefit deductions and payroll accounts
  • Support multiple client accounts while maintaining quality and accuracy standards
  • Escalate issues when necessary and proactively communicate potential risks or delays
  • Maintain accurate and up-to-date payroll records and client documentation
  • Monitor payroll deadlines and prioritize time-sensitive deliverables
  • Respond promptly to client inquiries and provide status updates as needed
  • Communicate professionally with clients regarding payroll, tax, and accounting matters
  • Assist with financial reporting and accounting-related activities
  • Manage and monitor employee benefit deductions within payroll systems
  • Support billing operations and documentation
  • Process payroll notices and back filings

Requirements

What you’ll need
  • Previous US payroll experience is mandatory
  • Strong understanding of US payroll processes and regulations
  • Knowledge of payroll tax withholding and tax payments
  • Experience managing PTO policies and employee leave tracking
  • Experience managing employee benefits deductions and payroll reporting
  • Understanding of state-specific payroll requirements and compliance considerations
  • Experience working in an accounting firm, bookkeeping company, payroll provider, or professional services environment preferred
  • Experience supporting multiple clients strongly preferred
  • Strong written and verbal English communication skills
  • Excellent organizational, prioritization, and time management abilities
  • Ability to work independently while maintaining a high level of accuracy
  • Resourceful approach to researching payroll and accounting issues
  • High level of professionalism, accountability, and discretion when handling confidential information
  • Proficiency with Gusto, QuickBooks, Xero, payroll management platforms, Microsoft Office Suite, and Google Workspace
  • Ability to work 8:00 AM–5:00 PM CST/CDT (United States of America)
  • English and Spanish languages

Benefits

Comp & perks
  • Remote job opportunity
  • Growth opportunities
  • Great Place to Work-certified employer
  • Recruiter guidance throughout the application process