Personal Injury Case Assistant

Job Duck

. Perform additional administrative and legal support duties as assigned .

Posted 10/28/2026full-timeRemote • Argentina, Honduras, Chile, El Salvador, Peru, MexicoMid-LevelSenior💰 $1,150 - $1,220 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in personal injury case management, legal support, and medical records retrieval while maintaining high attention to detail and confidentiality. Proficient in managing multiple priorities and deadlines in a fast-paced environment, with strong communication skills in both English and Spanish.

Highest-signal resume keywords

Personal Injury Case ManagementLegal SupportFilevine Software ProficiencyMedical Records RetrievalBilingual Communication (English and Spanish)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Records RetrievalClaims AdministrationCase ManagementPleadings and FilingsInvoice ProcessingDocumentation OrganizationRecord TrackingAdministrative SupportTime ManagementAttention to Detail

Soft Skills

Organizational SkillsVerbal CommunicationWritten CommunicationConfidentiality CommitmentDeadline Management

Tools & Technologies

FilevineMicrosoft OfficeProfessional Software Applications

Industry Keywords

Personal InjuryLegal SupportLitigation DocumentationClient InquiriesFast-Paced Environment

About the role

Key responsibilities & impact

Perform additional administrative and legal support duties as assigned
Coordinate with investigators to obtain crash reports and supporting documents
Respond to client inquiries and route complex matters to the appropriate team member
Communicate with clients regarding documentation and case requirements
Track outstanding requests and conduct follow-up as needed
Download, organize, and upload records into Filevine
Assist with opening and organizing new personal injury cases
Process records-related invoices in accordance with firm procedures
Submit and track medical records and billing requests
Assist with pleadings, filings, and litigation-related documentation
Prepare and send No Longer Represented (NLR) letters
Draft and send correspondence using approved templates
Provide administrative support to Case Managers throughout the pre-litigation process

Requirements

What you’ll need

Experience in personal injury, legal support, medical records retrieval, claims administration, or case management preferred
Familiarity with Filevine or similar legal case management software
Strong organizational and time-management skills
Excellent written and verbal communication skills
Ability to manage multiple deadlines and priorities in a fast-paced environment
High attention to detail and commitment to confidentiality
Proficiency with Microsoft Office and standard professional software applications
English and Spanish languages
Ability to work Monday–Friday, 8:00 AM–5:00 AM EDT/EST

Benefits

Comp & perks

Remote work opportunity
Great Place to Work Certified employer
Recruiter guidance throughout the application process