Personal Injury Case Manager II

Job Duck

. Manage personal injury cases from client intake through medical treatment, discovery, settlement, and resolution .

Posted 11/12/2026full-timeRemote • Chile, Mexico, Honduras, El Salvador, Colombia, Argentina, PeruMid-LevelSenior💰 $1,220 - $1,320 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing personal injury cases, including client intake, medical documentation, and litigation support. Proficient in communication with clients, insurance carriers, and legal teams while maintaining organized case files and adhering to legal procedures.

Highest-signal resume keywords

Personal Injury Case ManagementMedical Records ManagementLitigation SupportInsurance Claims ProcessingBilingual Communication (English and Spanish)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case PreparationDiscovery Document ManagementLegal Document DraftingMedical Bill ReviewNo-Fault Claims FamiliarityLiability Claims KnowledgeAttention to DetailTime ManagementProactive Follow-ThroughIndependent Problem-Solving

Soft Skills

Empathetic CommunicationCollaborationProfessional JudgmentAdaptabilityDependability

Industry Keywords

Personal Injury LawNew York Personal Injury LawMotor Vehicle AccidentsPedestrian AccidentsConstruction AccidentsPremises LiabilityNegligence ClaimsInsurance ProceduresClient OnboardingElectronic Case Files

About the role

Key responsibilities & impact

Manage personal injury cases from client intake through medical treatment, discovery, settlement, and resolution
Maintain complete, accurate, and organized electronic case files
Identify missing information, outstanding documentation, and incomplete case tasks; conduct proactive follow-ups
Communicate with insurance carriers regarding claim status, documentation, unpaid and denied medical bills, and coverage issues
Schedule and coordinate clients’ medical appointments
Monitor treatment progress and follow up on medical records, bills, liens, and documentation
Identify gaps or inconsistencies in medical documentation for attorney review
Provide litigation, case preparation, discovery, and legal administrative support to attorneys
Keep attorneys and the legal team informed of important case developments
Support client intake and onboarding, including preparing and sending initial paperwork
Communicate professionally and empathetically with clients, medical providers, insurance carriers, courts, and other parties
Prepare and submit insurance applications, forms, correspondence, emails, and legal documents
Track insurance communications, claim activity, medical treatment, appointments, discovery deadlines, and outstanding items
Prepare Bills of Particulars, Uniform Interrogatories, Demands for Production of Documents, Combined Demands, and other discovery requests and responses
Gather and organize documents and information for discovery responses
Organize settlement documents and assist with case closing activities
Assist with calculating and documenting firm expenses as cases approach settlement
Assist with filing and managing no-fault and liability insurance claims

Requirements

What you’ll need

Prior experience as a Paralegal, Legal Assistant, Case Manager, or similar professional within a personal injury law firm is required
Experience supporting personal injury cases from intake through settlement or resolution is required
Experience working with medical records, medical bills, medical documentation, healthcare providers, and insurance carriers is required
Familiarity with no-fault claims, liability claims, discovery, and litigation documents is required
Strong written and verbal English communication skills are required
Experience with New York personal injury law, litigation, discovery, and insurance procedures is preferred
Experience supporting matters involving motor vehicle accidents, pedestrian accidents, construction accidents, premises liability, or other negligence claims is preferred
Comfortable working independently in a remote environment and handling confidential legal, medical, and client information professionally
English and Spanish languages listed
Ability to manage multiple priorities
Strong attention to detail, organization, time management, accuracy, dependability, proactive follow-through, independent problem-solving, professional judgment, adaptability, empathetic communication, collaboration, and case ownership

Benefits

Comp & perks

Remote job opportunity
Great Place to Work Certification culture
Recruiter guidance through the application process