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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in personal injury case management, including effective data entry, organization of medical documentation, and proficient use of Filevine for case management. Bilingual in Spanish and English, with strong customer service and communication skills.
Highest-signal resume keywords
Personal Injury ExperienceFilevine CRM ProficiencyData Entry SkillsBilingual CommunicationOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryCase ManagementMedical Documentation OrganizationFollow Up ManagementAttention to Detail
Soft Skills
Customer ServiceCommunication SkillsTeamworkTime ManagementDependability
Tools & Technologies
Filevine
Industry Keywords
Personal InjuryMedical RecordsLiensBillsDocumentation
About the role
Key responsibilities & impact- Collaborate with the legal team to support ongoing personal injury matters
- Maintain accuracy, timeliness, attention to detail, and high standards
- Provide dependable customer service and professional communication
- Conduct timely follow ups regarding outstanding records, bills, liens, and documentation
- Complete accurate data entry and maintain organized case information
- Keep required medical documentation organized and up to date
- Request medical records and supporting medical documentation from appropriate sources
- Obtain and organize medical records, bills, and lien information
- Use Filevine for case management and documentation activities
Requirements
What you’ll need- 1-2 years of experience working as a case manager
- Personal Injury experience required
- Strong customer service and communication skills
- Professional fluency in Spanish and English
- Excellent attention to detail
- Strong organizational and time management skills
- Ability to take ownership of assigned responsibilities
- Dependable and accountable work style
- Ability to complete tasks and follow ups in a timely manner
- Strong teamwork and collaboration skills
- Ability to maintain high standards of accuracy and organization
- Effective data entry and case information management skills
- Ability to work with Filevine for case management activities
- Remote, Eastern Standard Time (EST)
- Monday to Friday availability
- Moderate call volume capability
- FileVine CRM proficiency
Benefits
Comp & perks- Remote work opportunity
- Great Place to Work Certification company environment
