Pre-Suit Case Manager

Job Duck

. Protect confidential client and case information while maintaining professional communication standards .

Posted 11/6/2026full-timeRemote • Honduras, El Salvador, Colombia, Chile, Argentina, Peru, MexicoJunior💰 $1,220 - $1,320 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in managing personal injury cases from intake to settlement demand, with strong skills in legal correspondence, medical record review, and client relationship management. Exhibits advanced communication abilities and effective organization to handle competing priorities and maintain accurate electronic case files.

Highest-signal resume keywords

Prior Paralegal ExperiencePersonal Injury Case SupportClient Relationship ManagementMedical Record ReviewElectronic File Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Legal CorrespondenceDemand Package PreparationInsurance Documentation ReviewPre-Suit Case ManagementMedical Billing Review

Soft Skills

Compassionate Client ServiceAttention to DetailOrganization and Time ManagementIndependent JudgmentPrioritization and Multitasking

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft Teams

Industry Keywords

Legal AssistantLegal Support RolePersonal Injury ExperienceCase ManagementClient Communication

About the role

Key responsibilities & impact

Protect confidential client and case information while maintaining professional communication standards
Use Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft Teams for daily work and team communication
Maintain complete and accurate electronic case files
Prepare case summaries, settlement demand packages, and correspondence for attorney review
Gather, organize, and review medical records, medical bills, insurance information, and supporting case documents
Handle approximately 16 to 30 calls per day
Collaborate with attorneys and team members regarding case status, documentation, and next steps
Manage competing priorities while moving assigned cases forward
Track case progress and follow up on outstanding records, information, and documentation
Build professional client relationships and provide regular case updates
Manage a pre-suit personal injury caseload from intake through the settlement demand stage
Communicate compassionately with clients and respond to case-related questions within the role's scope

Requirements

What you’ll need

Availability during office hours between 8:00 a.m. and 5:00 p.m. Central Standard Time
Proficiency with Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft Teams
Minimum of 1 year of experience as a legal assistant or in a legal support role and/or related Bachelor's degree in legal studies
Advanced/native-level English skills, written and spoken
Prior paralegal experience required
Personal injury experience preferred
Pre-suit case management
Personal injury case support
Client relationship management
Verbal and written communication
Medical record and billing review
Insurance documentation review
Demand package preparation
Legal correspondence
Electronic file management
Organization and time management
Attention to detail
Independent judgment
Prioritization and multitasking
Compassionate client service
Reliability and accountability
Team collaboration

Benefits

Comp & perks

Remote job opportunity
Monthly compensation of $1,220 to $1,320 USD
Great Place to Work Certification