IT Support Associate

Jobberman Nigeria

. Provide initial diagnostic and troubleshooting assistance for employee hardware, laptops, operating systems, and corporate software applications .

Posted 10/28/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting employee hardware, operating systems, and corporate software applications while ensuring secure data transmission and optimal functionality of communication platforms. Proficient in managing digital assets and implementing cloud backup protocols for Google Workspace and Microsoft 365.

Highest-signal resume keywords

Troubleshooting Employee HardwareWindows And macOS Operating SystemsGoogle Workspace And Microsoft 365Office LANs And Internet Routing EquipmentDigital Asset Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

TroubleshootingData TransmissionCloud Backup ProtocolsDigital Asset ManagementAnti-Virus Software MaintenanceRemote Data-Sharing NetworksFile TransfersSoftware Applications SupportPeripheral Hardware ManagementVideo Conferencing Solutions

Soft Skills

ProactiveAnalyticalTechnical Proficiency

Tools & Technologies

Google WorkspaceMicrosoft 365Local Area Network (LAN)Internet Routing EquipmentPrinting InfrastructureServer Backup Systems

Industry Keywords

Geo-Survey DataField EngineersGeologistsCorporate StaffOn-Site Staff

Tech Stack

Tools & technologies

CloudMacOS

About the role

Key responsibilities & impact

Provide initial diagnostic and troubleshooting assistance for employee hardware, laptops, operating systems, and corporate software applications
Support the office local area network, internet routing equipment, printing infrastructure, and server backup systems
Partner with geologists and field engineers on file transfers and remote data-sharing networks
Ensure secure transmission of geo-survey data from field locations to office workstations
Implement regular Google Workspace and Microsoft 365 cloud backup protocols
Confirm anti-virus software remains updated to protect sensitive data
Maintain an inventory database for digital assets, software licenses, field tablets, and peripheral hardware
Ensure communication platforms, video conferencing solutions, and organizational data structures function optimally
Report to management while supporting both on-site and remote staff

Requirements

What you’ll need

Proactive, analytical, and technically proficient
Experience or ability to support employee hardware, laptops, Windows and macOS operating systems, and corporate software applications
Knowledge of office LANs, internet routing equipment, printing infrastructure, and server backup systems
Ability to facilitate file transfers and organize remote data-sharing networks
Knowledge of Google Workspace and Microsoft 365 cloud backup protocols
Ability to maintain updated anti-virus software
Ability to manage digital assets, software licenses, field tablets, and peripheral hardware inventories
Ability to support communication platforms and video conferencing solutions
Ability to work with geologists, field engineers, corporate staff, and on-site staff

Benefits

Comp & perks

Structured path for professional technical development
Practical experience in managing office IT systems alongside specialized data management tools
Remote work arrangement