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Business Analyst, Rewire AI Transformation Office
Jones Lang LaSalle Americas, Inc.. Run discovery with business line teams through interviews, workshops and observation of live work .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, process mapping, and quantitative analysis, with a strong focus on automation and AI integration. Proficient in documenting requirements and facilitating discovery sessions to drive process improvements and operational efficiencies.
Highest-signal resume keywords
Business AnalysisProcess MappingQuantitative AnalysisRequirements ElicitationAI and Automation Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingQuantitative AnalysisRequirements ElicitationUser StoriesAcceptance CriteriaData Baseline BuildingAI IntegrationAutomation DeliveryExcelPower BI
Soft Skills
CommunicationProblem-SolvingPrioritizationCollaborationAdaptability
Tools & Technologies
Power BIAI AgentsExcel
Industry Keywords
Business TransformationOperations ConsultingReal Estate ServicesFacilities ManagementShared Services
About the role
Key responsibilities & impact- Run discovery with business line teams through interviews, workshops and observation of live work
- Document how work is done today, who does it, and where cost and effort sit
- Map current-state and target-state processes, recording volumes, handoffs, systems, exceptions and cycle times
- Build quantitative baselines from time, volume and cost data and maintain assumption logs
- Prepare model inputs, run sensitivity checks and maintain evidence supporting savings
- Write business requirements, user stories and acceptance criteria for the Automation and AI pillar
- Answer design questions as the build progresses
- Prepare implementation-plan inputs covering process changes, role changes, dependencies and business decisions
- Support user acceptance testing and rollout with transformation-team PMO and project-management resources
- Capture adoption and usage data after go-live so benefits can be traced
- Use AI agents for transcription, synthesis, analysis and documentation, verifying their output against source material
- Maintain consistent documentation standards across business analysts and process-mapping colleagues
- Contribute to reusable templates, process libraries and design patterns
- Raise risks, scope changes and data gaps with the Strategy and Design Lead, with a recommended way forward
Requirements
What you’ll need- 5 or more years in business analysis, process improvement, operations consulting or transformation delivery
- Process mapping and current state documentation to a recognised notation or agreed standard
- Requirements elicitation and writing, including interviews, workshops, user stories and acceptance criteria
- Quantitative analysis, with Excel to a high standard and the ability to build a baseline from raw volume, time and cost data and show the working
- Ability to run discovery conversations with experienced operational staff and establish how work is actually done
- Fast and agile ways of working, comfortable operating with incomplete information and iterating to an outcome
- Practical understanding of what AI and automation can do and where they fall short
- Ability to work with AI agents and incorporate them into delivery, including checking their output
- Ability to set own priorities and timelines with minimal guidance, present finished work for sign off, and escalate issues early
- Fluent written and spoken English for daily work with colleagues and stakeholders across time zones
- Consulting, strategy or transformation practice background (preferred)
- Power BI or a comparable tool for data analysis and visualisation (preferred)
- Offshoring, shared service or platforming experience (preferred)
- Real estate services, facilities management or comparable global services experience (preferred)
- Exposure to automation or AI delivery, including writing requirements for workflow automation, agents or data products (preferred)
Benefits
Comp & perks- Remote work arrangement
- Reasonable accommodations for individuals with disabilities