Business Operations Administrator

Jones Lang LaSalle Americas, Inc.

. Provide operational and administrative support for systems, workflows, and processes serving over 500 employees .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSenior💰 $64,800 - $94,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SharePoint administration, including site creation, content management, and permissions management, while providing operational support and training in a fast-paced environment. Proven ability to manage onboarding and offboarding processes, ensuring data accuracy and integrity for effective decision-making.

Highest-signal resume keywords

SharePoint AdministrationMicrosoft Office SuiteSmartsheet ProficiencyOnboarding CoordinationOrganimi Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SharePoint AdministrationContent ManagementSite CreationPermissions ManagementWorkflow AutomationData AccuracyTechnical TroubleshootingProject CoordinationAccess ManagementKPI Reporting

Soft Skills

Exceptional Organizational SkillsProblem-Solving AbilityExcellent Communication SkillsProfessional MaturityDiscretion

Tools & Technologies

SharePointSmartsheetOrganimiMicrosoft Office Suite

Industry Keywords

Operational SupportAdministrative CoordinationRemote Work EnvironmentClient-Facing ExperienceCross-Functional Teams

About the role

Key responsibilities & impact

Provide operational and administrative support for systems, workflows, and processes serving over 500 employees
Serve as the primary subject matter expert for SharePoint, Smartsheet, and Organimi
Manage configurations, troubleshoot system issues, and train colleagues on platform use
Design, build, and administer SharePoint sites, including content updates, site architecture, page creation, and permissions management
Manage end-to-end onboarding and offboarding processes using automated workflows
Provision system access and ensure day-one readiness for new hires
Provide administrative support to the Senior Leadership Team, including calendar coordination, travel arrangements, and meeting logistics
Coordinate special account initiatives, team-building events, and client-led functions
Work with service line leads, account leadership, and JLL partners to fulfill information requests and resolve operational issues
Ensure data accuracy and integrity across operational systems for KPI reporting and leadership decision-making
Handle sensitive information and independently make decisions on workflow configurations and access provisioning
Report to the Director of Performance Management

Requirements

What you’ll need

3-5 years of professional experience in administrative coordination, operations support, or a related field
Demonstrated proficiency with SharePoint administration, including content management, site creation, permissions management, and troubleshooting
Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Ability to work independently in a fast-paced, remote environment
Exceptional organizational skills and ability to manage multiple priorities
Problem-solving ability to resolve technical and operational challenges independently
Excellent written and verbal communication skills
Professional maturity and discretion with experience handling confidential information
Experience with Smartsheet is preferred, including form creation, workflow automation, and solution design
Familiarity with onboarding and offboarding coordination in a remote or distributed work environment is preferred
Background supporting senior leadership or executive teams is preferred
Experience with organizational chart tools such as Organimi is preferred
Knowledge of access management and technology provisioning processes is preferred
Project coordination experience with cross-functional teams is preferred
Experience serving as a subject matter expert for operational systems is preferred
Client-facing experience is preferred
Candidates must live in the United States and have permanent US work authorization
Must be authorized to work in the United States without sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health