Commercial Manager

Jones Lang LaSalle Americas, Inc.

. Provide commercial leadership and contract management across a portfolio of PFI Hard FM Healthcare and Education projects, including Lease Plus Contracts .

Posted 11/9/2026full-timeManchester • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial leadership and contract management within PFI Hard FM Healthcare and Education projects, ensuring compliance with Project Agreements and driving performance and profitability. Proficient in managing complex contractual processes, including payment calculations, dispute resolution, and risk mitigation.

Highest-signal resume keywords

Commercial LeadershipContract ManagementDispute Resolution ProceduresRisk Assessment and MitigationPerformance Monitoring

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Applicant Tracking System Keywords

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Hard Skills

Contract ManagementPayment CalculationsVariation Procedure ProcessesService Failure AnalysisLifecycle Maintenance PlanningCommercial ReportingDispute ResolutionLease Plus ContractsChange in Law ClaimsInsurance Recoveries

Soft Skills

Relationship ManagementMentoringContinuous Improvement

Industry Keywords

PFI Hard FMHealthcare ProjectsEducation ProjectsProject AgreementsFacilities Management ContractsGovernance FrameworkHealth and Safety RegimeData ProtectionFreedom of InformationAudit Requirements

About the role

Key responsibilities & impact

Provide commercial leadership and contract management across a portfolio of PFI Hard FM Healthcare and Education projects, including Lease Plus Contracts
Safeguard JLL's commercial position and ensure compliance with Project Agreements and Hard Service/Facilities Management contracts
Drive performance, profitability and client satisfaction across the portfolio
Manage commercial and contractual performance of multiple PFI Hard FM contracts
Support, manage, validate and submit monthly payment calculations, Payment Mechanism applications, Performance Monitoring Reports and Service Failure/Deduction calculations
Oversee and challenge Service Failure Points, Quality Failures, Availability deductions and Warning Notices
Support management of Building Defects reporting and resolution
Manage Variation Procedure processes, including costing, negotiation and Variation Confirmations
Administer Change in Law and Relief Event/Force Majeure claims
Support Lifecycle Maintenance planning and Maintenance Reserve Account reconciliations
Oversee Lease Plus Contract commercial arrangements, service charge reconciliation, lease compliance and additional services billing
Produce commercial reporting and support regional business planning
Identify, assess and mitigate commercial and contractual risk
Manage liability caps, insurance recoveries and indemnity claims
Lead or support dispute resolution procedures, including Adjudication, Mediation and Liaison Committee processes
Act as primary commercial contact for Project Co, SPVs, Trusts/Local Authorities, Senior Funders' representatives and other Project Participants
Build relationships with clients, subcontractors and internal operational teams
Represent JLL at client liaison meetings, contract review meetings and governance boards
Support bids, re-tenders and Market Testing/benchmarking exercises
Ensure compliance with governance, audit, legal, health and safety, data protection and freedom of information obligations
Support internal and external audits
Drive continuous improvement in commercial processes, systems and reporting
Mentor and develop junior commercial team members

Requirements

What you’ll need

Commercial leadership and contract management experience across PFI Hard FM Healthcare and Education projects, including Lease Plus Contracts
Knowledge of Project Agreements, Hard Service/Facilities Management contracts and associated schedules
Experience with monthly Hard FM/Service Payment calculations, Payment Mechanism applications, Performance Monitoring Reports, and Service Failure/Deduction calculations
Understanding of Service Failure Points, Quality Failures, Availability deductions and Warning Notices
Understanding of Building Defects and relevant contract mechanisms
Experience with Variation Procedure processes, including Variation Enquiries, costing, negotiation and Variation Confirmations
Knowledge of Change in Law and Relief Event/Force Majeure claims
Knowledge of Lifecycle Maintenance planning, 5 Year Maintenance Plans, Lifecycle Schedules and Maintenance Reserve Account reconciliations
Experience with Lease Plus Contract commercial arrangements, service charge reconciliation, lease compliance and additional services billing
Commercial reporting and understanding of overdue debt and WIP
Ability to identify, assess and mitigate commercial and contractual risk
Knowledge of contract caps on liability, insurance recoveries and indemnity claims
Experience with Dispute Resolution Procedures, including Adjudication, Mediation and Liaison Committee processes
Ability to manage relationships with Project Co, SPVs, Trusts/Local Authorities, Senior Funders' representatives and other Project Participants
Knowledge of JLL governance framework, audit requirements, Health and Safety Regime, Data Protection and Freedom of Information obligations
Experience supporting internal and external audits, Funders' Technical Adviser reviews and National Audit Office access requirements
Ability to mentor and develop junior commercial team members
Willingness to travel to Northeast and Northwest project sites as necessary

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations for individuals with disabilities