Critical Site Manager

Jones Lang LaSalle Americas, Inc.

. Oversee data center operations, properties, and staff for the client .

Posted 11/6/2026full-timeWilson • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive operational experience in data center management, focusing on team leadership, financial performance, and client satisfaction. Proficient in critical systems and engineering strategies to ensure compliance and operational excellence.

Highest-signal resume keywords

Data Center Operations ManagementElectrical, Mechanical, And Plumbing KnowledgeBuilding Management Systems ProficiencyLeadership And Team DevelopmentStrategic Planning And Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Critical Data Center OperationsEmergency/Stand-By GeneratorsAutomatic Transfer SwitchesUPS SystemsPower Distribution SystemsUPS BatteriesContract CompliancePerformance SpecificationsPortfolio Metrics AnalysisCost Savings Measurement

Soft Skills

Leadership SkillsOral And Written CommunicationNegotiation SkillsAnalytical SkillsProblem-Solving Skills

Tools & Technologies

Building Management SystemsLife Safety SystemsCMMSMicrosoft OfficePowerPointVisioCorrigoSharePointTracker

Industry Keywords

Operational ExcellenceClient SatisfactionStakeholder RelationshipsCrisis ManagementSuccession Planning

About the role

Key responsibilities & impact

Oversee data center operations, properties, and staff for the client
Drive operational excellence and client satisfaction
Develop and mentor high-performing teams
Implement engineering strategies
Oversee financial performance and service delivery
Foster strong client relationships
Manage client engineering services, corporate real estate interfaces, contract compliance, and performance specifications
Manage client reporting and contractual compliance
Manage team performance and delivery of services within stated service levels, processes, and procedures
Review portfolio metrics and analytics to ensure performance within goal parameters
Measure, monitor, and report cost savings and team value contributions
Support strategic planning and identify portfolio and savings-reduction opportunities
Maintain stakeholder relationships and collaborate across teams
Ensure accurate and timely updates to Client and JLL systems including Corrigo, SharePoint, and Tracker
Support training and process adherence
Provide input to annual financial plans and manage capital within approved budgets
Oversee critical infrastructure projects, planning, commissioning, and close-out
Ensure proper closeout, commissioning, and archiving of critical documents
Manage communications during critical emergencies and conduct root cause analyses
Ensure properties meet local, state, national, and client operational, maintenance, testing, and reporting requirements
Manage suppliers, direct reports, account teams, and corporate resources
Develop a succession planning and onboarding program

Requirements

What you’ll need

5+ years of operational experience with responsibility for leading teams in a data center environment
Extensive electrical, mechanical, and plumbing knowledge of commercial facilities
Very strong background in critical data center operations
Fundamental skills in critical systems such as emergency/stand-by generators, automatic transfer switches, UPS systems, power distribution systems, and UPS batteries
Technical proficiency in Building Management Systems, Life Safety Systems, CMMS, Microsoft Office, PowerPoint, and Visio
Demonstrated leadership skills in managing people and customers
Strong oral and written communication, negotiation, and analytical skills
Strong strategic thinking and planning skills
Strong analytical, organizational, judgment, problem-solving, and crisis-management skills
Candidates must be authorized to work in the United States without sponsorship
This position does not provide visa sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health