Data Center Regional Operations Manager

Jones Lang LaSalle Americas, Inc.

. Oversee the overall success of JLL Critical Engineering Management services for the JPMC account .

Posted 10/12/2026full-timeUnited StatesSeniorLead💰 $175,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing critical environment operations, with a strong focus on data center services, compliance, and client relationship management. Proven ability to lead diverse teams, implement strategic plans, and ensure operational excellence in high-stakes environments.

Highest-signal resume keywords

10+ Years Operational Experience5+ Years Experience in Data Center ServicesLeadership in Managing Technical StaffExtensive Electrical, Mechanical and Plumbing KnowledgeProficiency in Building Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Center OperationsCrisis ManagementEmergency/Stand-By GeneratorsPower Distribution SystemsUPS SystemsAnalytical SkillsStrategic PlanningContract ComplianceKPI MeasurementBudget Management

Soft Skills

Leadership SkillsInterpersonal SkillsCommunication SkillsNegotiation SkillsRelationship-Building Skills

Tools & Technologies

Building Management SystemsLife Safety SystemsCMMSMicrosoft OfficePowerPointVisioMicrosoft Outlook

Certifications & Qualifications

Electrical or Mechanical Engineering Degree

Industry Keywords

Critical Environment ManagementClient Relationship ManagementOperational ExcellenceComplianceBusiness Continuity Plans

About the role

Key responsibilities & impact

Oversee the overall success of JLL Critical Engineering Management services for the JPMC account
Implement CEM processes and procedures to ensure regional compliance
Establish and communicate engineering services and critical-environment management strategies
Integrate services and ensure delivery within agreed service levels
Serve as the key engineering services liaison for the client
Own local client relationships, service implementation and financial success of the assigned portfolio
Organize objectives, measure and report progress toward annual KPI targets
Manage client engineering services activities and ensure contract compliance
Support account financial performance, operating plans, capital plans, budgets and cost reductions
Support HR operations, staffing and employee development
Review regional and account-wide metrics using JPMC and JLL analytics tools
Measure and report cost savings and team value contributions
Participate in regional planning and develop portfolio strategies
Oversee implementation of strategic plans
Collaborate with stakeholders, account team members and supplier points of contact
Maintain accurate and timely updates in JPMC and JLL systems
Support training and adherence to processes and procedures
Oversee critical infrastructure project planning, commissioning and close-out
Ensure archiving of drawings, schematics, manuals, warranties and other critical documents
Maintain complete Business Continuity Plans and coordinate periodic testing
Manage regional communications during critical emergencies and root cause analyses
Provide status updates to operations leadership, customer stakeholders and suppliers
Ensure properties meet local, state, national and JPMC requirements
Establish and complete annual customer and JLL operations audit schedules
Oversee supplier KPI performance and maintain a goal of 100% critical facility uptime
Assist with succession planning, onboarding and offboarding programs
Provide 24/7/365 support for the customer’s critical environment
Perform additional duties as requested

Requirements

What you’ll need

10+ years operational experience with responsibility for leading teams in a critical environment
5+ years’ experience in Data Center services
Demonstrated leadership skills in managing people and customers
Experience leading diverse, union and non-union, highly technical engineering/operations staff
Strong oral and written communication, negotiation and analytical skills
Strong strategic thinking and planning ability
Strong analytical, organizational, judgment, problem-solving and crisis management skills
Excellent interpersonal and relationship-building skills
Extensive electrical, mechanical and plumbing knowledge of commercial facilities
Very strong background in critical data center operations
Fundamental skills in emergency/stand-by generators, automatic transfer switches, UPS systems, power distribution systems and UPS batteries
Proficiency in Building Management Systems, Life Safety Systems, CMMS, Microsoft Office, PowerPoint, Visio and Microsoft Outlook
Electrical or Mechanical Engineering degree or equivalent combination of technical experience and training is required
Proven record of providing excellent internal and external customer service
Candidates must be authorized to work in the United States without sponsorship
Regional or National experience strongly preferred

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health