Director of Project and Program Management

Jones Lang LaSalle Americas, Inc.

. Own and operate the Technical Project Management Office within Workplace Management Technology .

Posted 9/30/2026full-timeRemote • Illinois • United StatesLead💰 $160,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Project and Program Management, with a strong focus on SDLC and Agile delivery models. Proven ability to lead teams, manage performance, and drive AI adoption to enhance operational efficiency and data integrity.

Highest-signal resume keywords

Project/Program ManagementSDLC/Agile Delivery ModelsAI Tool UsagePeople ManagementBacklog/Portfolio Prioritization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram ManagementBacklog PrioritizationDelivery GovernanceSDLCAgile MethodologiesPerformance ManagementROI AnalysisChange ManagementData Quality

Soft Skills

Executive CommunicationCoachingDetail-OrientedAccountabilityRelationship Building

Tools & Technologies

AI ToolsGenerative AI AssistantsReporting ToolsDelivery DashboardsGovernance Gates

Certifications & Qualifications

PMPPgMPSAFe

Industry Keywords

Workplace ManagementFacilities TechnologyEnterprise SaaSAgent-Centric DevelopmentReal Estate

Tech Stack

Tools & technologies

PMPSDLC

About the role

Key responsibilities & impact

Own and operate the Technical Project Management Office within Workplace Management Technology
Directly manage Project/Program Managers, set goals, conduct 1:1s, manage performance, coach team members, and own hiring/staffing decisions
Build team capability and bench strength, identify utilization gaps, and rebalance workloads
Establish consistent project/program management standards for status reporting, risk/issue escalation, and stakeholder cadence
Own backlog prioritization and sequencing frameworks, including scoring criteria and prioritization decisions
Own end-to-end delivery tracking for milestones, dependencies, risks, and status across active initiatives
Ensure ROI, business-case, and value assumptions are captured during requirements/intake handoff
Improve delivery operating mechanics, including SDLC/ADLC checkpoints, governance gates, and reporting templates
Represent the PMO in leadership and governance forums with source-backed portfolio status, risks, and resourcing updates
Partner with Product Management and Product Operations on intake-to-delivery handoffs
Build relationships with Product, Engineering, and business stakeholders to resolve dependencies and unblock delivery
Own portfolio-level executive reporting and delivery dashboards
Identify systemic delivery bottlenecks and drive process fixes
Adopt and lead AI tool usage, pilot high-value delivery use cases, scale successful workflows, and champion AI-enabled ways of working
Balance AI-driven efficiency with data integrity, governance, and source verification

Requirements

What you’ll need

7-10+ years of experience in project/program management
3+ years leading a PMO or a team of project/program managers
Experience owning backlog/portfolio prioritization frameworks and delivery governance at scale across multiple concurrent workstreams
People management experience, including performance management, coaching, and team development
Strong command of SDLC/Agile delivery models, including sprints, releases, and gates, in a matrixed organization
Excellent executive communication skills
Rigorous, detail-oriented, and comfortable holding a team accountable to process and data quality
Hands-on fluency with AI tools, including generative AI assistants and AI-enabled reporting/analysis tools
Demonstrated track record using AI tools to improve personal or team productivity
Must be authorized to work in the United States without sponsorship
PMP, PgMP, SAFe, or equivalent project/program management certification (preferred)
Experience in real estate, workplace management, facilities technology, or enterprise SaaS product organizations (preferred)
Experience with Agent-centric development practices (preferred)
Track record building or maturing ROI/business-case discipline within a requirements or intake process (preferred)
Experience leading AI adoption or digital-efficiency initiatives, including change management (preferred)

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health