Director, PDS Projects

Jones Lang LaSalle Americas, Inc.

. Represent Facilities Management during project warranty transitions .

Posted 10/12/2026full-timeRemote • United StatesLead💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Facilities Management and post-construction warranty management, with strong skills in project management, problem-solving, and root cause analysis. Proficient in managing stakeholder relationships and ensuring compliance with client standards while maintaining high service levels.

Highest-signal resume keywords

Facilities ManagementPost-Construction Warranty ManagementProject ManagementRoot Cause AnalysisStakeholder Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Construction ManagementQuality AssuranceReading Construction DrawingsProblem-SolvingCompliance Management

Soft Skills

Strong Communication SkillsDetail-OrientedOrganizational SkillsAdaptabilityTime Management

Tools & Technologies

Microsoft OfficeSmartsheetPlanGrid/FormaBluebeam

Certifications & Qualifications

Bachelor’s Degree in Construction ManagementProject ManagementEngineeringArchitectureBusiness

Industry Keywords

Commercial Building SystemsConstruction ProcessesWarranty Support ActivitiesClient StandardsContractual Requirements

About the role

Key responsibilities & impact

Represent Facilities Management during project warranty transitions
Manage warranty support activities from transition through warranty expiration
Serve as the primary point of contact for complex post-construction warranty escalations
Escalate and resolve urgent warranty-related issues with internal and external stakeholders
Collaborate with Design, Engineering, Construction, and Vendor teams to develop corrective solutions
Lead communication and coordination among clients, regional teams, contractors, vendors, and project managers
Conduct on-site and virtual meetings to address warranty issues based on scope and complexity
Analyze root causes of claims to identify recurring defects, trends, and systemic issues
Monitor claim metrics and support continuous process improvement initiatives
Ensure compliance with client standards, policies, and contractual requirements
Build and maintain strong client and stakeholder relationships through proactive communication and attention to detail
Manage multiple priorities independently while maintaining high service levels and responsiveness

Requirements

What you’ll need

Bachelor’s degree in Construction Management, Project Management, Engineering, Architecture, Business, or equivalent experience
5+ years of experience in facilities management, construction management, or a related field with a focus on post-construction quality assurance or warranty management
Familiarity with commercial building systems and construction processes
Strong project management, problem-solving, and root cause analysis skills
Experience managing contractors and vendors while ensuring compliance with client standards
Ability to read and mark up construction drawings
Proficiency in Microsoft Office, Smartsheet, PlanGrid/Forma, and Bluebeam
Strong verbal and written communication skills with the ability to manage stakeholder relationships effectively
Ability to work independently with strong organization and time management skills
Detail-oriented, proactive, and adaptable in a fast-paced environment
Willingness to travel up to 40%
Candidates must be authorized to work in the United States without sponsorship
Submit a resume and cover letter detailing relevant experience

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health