Director, Platform Management

Jones Lang LaSalle Americas, Inc.

. Drive the API Management Platform strategy and operations .

Posted 9/15/2026full-timeChicago • Illinois • United StatesLead💰 $195,000 - $225,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in managing Microsoft Azure infrastructure and API management platforms, with a strong focus on security, scalability, and operational excellence. Proven ability to lead engineering teams, manage technology vendors, and execute complex projects in a fast-paced environment.

Highest-signal resume keywords

Microsoft Azure Infrastructure ManagementAPI Management ExpertiseTeam Leadership and DevelopmentProject Management SkillsStakeholder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

API ManagementAzure APIM Gateway DeploymentCloud EnvironmentsDisaster Recovery PlanningPerformance OptimizationTechnical WritingSystem MonitoringPolicy CreationDevOps PracticesCI/CD Pipeline Implementation

Soft Skills

Effective CommunicationAnalytical SkillsOrganizational SkillsCross-Functional CollaborationStakeholder Management

Tools & Technologies

SalesforceSAPOktaJiraEnterprise Software Integrations

Industry Keywords

IT ExperienceCloud InfrastructureData Protection StandardsIdentity and Access ManagementTechnical Standards

Tech Stack

Tools & technologies

AWSAzureCloudERP

About the role

Key responsibilities & impact

Drive the API Management Platform strategy and operations
Lead the strategic development, deployment, and maintenance of core software platforms and technology infrastructure
Oversee engineers and administrators
Work with product engineering teams across JLL
Negotiate with vendors
Ensure reliability, security, and scalability of the API management platform ecosystem
Operate and mature JLL’s Azure-based API management platform
Develop a strategic plan to mature the platform and drive portfolio initiatives
Direct governance, integration, and security of enterprise endpoints using Azure API Management
Prioritize and approve platform features and enhancements with product technical leads
Participate in system development, including analysis, coding, and testing
Lead rollout, maintenance, integration, and upgrading of enterprise software solutions
Enforce data protection protocols, identity access rules, backup schedules, and disaster recovery plans
Establish real-time monitoring workflows for bugs and latency and maintain uptime goals
Help formulate the group’s technology vision and enforce technical standards
Develop documentation and communication materials with the enterprise architecture group
Direct, mentor, and evaluate DevOps engineers, system administrators, and IT support leads
Mentor less experienced analysts
Articulate business requirements for technical solution design and engineering
Provide ongoing support for organizational applications

Requirements

What you’ll need

12+ years IT experience
Bachelor’s degree in computer science, Information Technology, MIS, or equivalent experience in corporate IT, including deep hands-on familiarity with cloud environments
Minimum 4 years directly managing engineering teams, IT budgets, and technology vendors
Deep expertise managing Microsoft Azure infrastructure platforms, including Azure APIM gateway deployment and policy configurations
Proven track record supporting ERP, CRM, or IAM tools such as Salesforce, SAP, Okta, and Jira
Exceptional ability to explain complex technical vulnerabilities and project roadmaps to executive leadership
Ability to plan and execute multiple projects simultaneously in a fast-paced environment
Demonstrated ability to lead and develop teams and manage stakeholders globally across multiple project initiatives
Effective written and verbal communication skills, including technical writing
Excellent technical, analytical, project management, and organizational skills
Expertise in API management platforms, including Apigee, Azure APIM, or AWS APIM
Understanding of API management best practices, policy creation, authentication, and authorization patterns
Hands-on experience with Microsoft Azure infrastructure and services
Proficiency in system monitoring, performance optimization, and troubleshooting
Knowledge of security protocols, identity and access management (IAM), and data protection standards
Experience with DevOps practices and CI/CD pipeline implementation
Understanding of disaster recovery planning and business continuity protocols
Ability to enforce technical standards and design patterns across engineering teams
Experience managing enterprise software integrations
Strong stakeholder management and cross-functional collaboration skills
Candidates must be authorized to work in the United States without sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health
Reasonable accommodations for individuals with disabilities