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Engineering Programs Lead
Jones Lang LaSalle Americas, Inc.. Lead the development, governance, and execution of strategic engineering initiatives aligned with portfolio priorities, operational objectives, and client expectations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in engineering operations and governance, with a strong focus on developing performance frameworks, operational KPIs, and strategic recommendations. Capable of translating technical initiatives into actionable insights and fostering a collaborative culture across complex organizations.
Highest-signal resume keywords
Leadership Experience in Engineering OperationsDevelopment of Performance FrameworksOperational Risk ManagementExperience with CMMS PlatformsExecutive Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Engineering OperationsGovernance FrameworksOperational StandardsPerformance MeasurementChange ManagementIncident ManagementCorrective Action ProcessesOperational AnalyticsKPI DevelopmentTraining Strategy
Soft Skills
Analytical SkillsOrganizational SkillsStrategic PlanningCollaborationAccountability
Tools & Technologies
CMMS PlatformsEngineering Reporting SystemsOperational Analytics ToolsServiceNowCorrigo
Certifications & Qualifications
Engineering CertificationsFacilities Management CertificationsProject Management CertificationsReliability CertificationsOperational Excellence Certifications
Industry Keywords
Facilities ManagementCommercial Real EstateMission-Critical EnvironmentsIntegrated Facilities ManagementOutsourced Real Estate Services
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Lead the development, governance, and execution of strategic engineering initiatives aligned with portfolio priorities, operational objectives, and client expectations
- Provide direct leadership and development for the Engineering Standards & Process, Change & Incident Governance, and Engineering Training & Capability teams
- Establish and maintain engineering standards, governance frameworks, operational playbooks, and implementation strategies across regions
- Integrate engineering strategy, change management, incident governance, corrective action processes, training programs, and operational performance measurement
- Partner with Regional Engineering leadership to support regional adoption while preserving field ownership and accountability
- Develop performance frameworks, executive reporting, operational analytics, and KPI dashboards
- Lead continuous improvement by identifying recurring operational issues, fragmented processes, manual workflows, and opportunities to improve systems, governance, and reporting
- Support client and executive leadership discussions by translating technical initiatives into operational risks, business outcomes, corrective actions, and strategic recommendations
- Foster a collaborative culture through governance, leadership development, operational accountability, and continuous learning
- Report to the Global IFM Director with a dotted-line relationship to the Global Engineering Director
Requirements
What you’ll need- Extensive leadership experience within engineering operations, facilities management, commercial real estate, mission-critical environments, or similarly complex operational organizations
- Demonstrated experience leading large-scale engineering programs, governance frameworks, operational standards, or enterprise-wide technical initiatives
- Strong understanding of engineering operations, maintenance programs, operational risk management, change governance, incident management, and corrective action processes
- Proven ability to develop and implement performance frameworks, operational KPIs, executive reporting, and program governance methodologies
- Experience leading cross-functional teams and influencing geographically dispersed stakeholders within complex matrixed organizations
- Strong analytical, organizational, and strategic planning skills
- Ability to translate technical information into actionable operational insights
- Excellent executive communication and client-facing capabilities
- Demonstrated ability to drive accountability, adoption, and measurable operational outcomes across multiple regions or business units
- Experience with CMMS platforms, engineering reporting systems, operational analytics tools, and process optimization initiatives strongly preferred
- Bachelor’s degree in Engineering, Facilities Management, Business Operations, Mechanical Engineering, Electrical Engineering, or a related discipline preferred
- Professional certifications related to engineering, facilities management, project management, reliability, operational excellence, or change management
- Experience designing and implementing enterprise engineering standards, operational playbooks, governance frameworks, or compliance programs
- Strong background in training strategy, competency development, skills assessments, and engineering capability-building initiatives
- Experience supporting integrated facilities management accounts or large enterprise clients within outsourced real estate services environments
- Familiarity with ServiceNow, Corrigo, asset-management platforms, incident-management systems, or engineering workflow tools
- Demonstrated success leading operational transformation, continuous improvement, or systems optimization initiatives
- Ability to connect engineering strategy, technology, operational execution, and field adoption into measurable business outcomes
- Must be authorized to work in the United States without sponsorship
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
- Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health