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Facilities Engineer – Information Technology
Jones Lang LaSalle Americas, Inc.. Design, configure, and maintain network infrastructures and IT systems.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing, configuring, and maintaining network infrastructures and IT systems, with a strong focus on security measures and cloud platforms. Proficient in troubleshooting and providing technical support while ensuring data backup and disaster recovery protocols are in place.
Highest-signal resume keywords
Network ManagementCloud Computing (AWS, Google Cloud, Microsoft Azure)Cybersecurity PracticesIT Support and System AdministrationRelevant Certifications (CCNA, CompTIA Network+, MCSE)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Management ToolsServer AdministrationNetworking Protocols (TCP/IP, DNS, HTTP)Operating Systems (Windows, Linux, Mac OS)System Monitoring ToolsPythonPowerShellSQLMySQLDisaster Recovery Solutions
Soft Skills
Problem-Solving SkillsCommunication SkillsTeam CollaborationIndependence
Tools & Technologies
FirewallsVPNsVMwareHyper-VAntivirus Software
Certifications & Qualifications
CCNACompTIA Network+MCSECISSPCEH
Industry Keywords
IT InfrastructureITIL FrameworkService ManagementCloud Infrastructure MigrationsBusiness Continuity
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityDNSFirewallsLinuxMySQLPythonSQLTCP/IPVMware
About the role
Key responsibilities & impact- Design, configure, and maintain network infrastructures and IT systems.
- Implement firewalls, antivirus software, and other security measures.
- Manage and troubleshoot server environments, cloud platforms, and network systems.
- Perform backups, system updates, and performance monitoring.
- Monitor network performance and resolve connectivity issues.
- Collaborate with teams to integrate new technologies and systems.
- Document IT procedures, configurations, incidents, and troubleshooting steps.
- Provide technical IT support to staff.
- Install and configure computer systems, servers, workstations, applications, and equipment.
- Diagnose and troubleshoot hardware, software, and network issues.
- Ensure backup and recovery of critical business data and establish disaster recovery protocols.
- Implement software updates, patches, and security fixes.
- Assist with cloud infrastructure migrations and new system integration.
- Keep current with industry trends and recommend system improvements.
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- 3-5 years of experience in IT support, system/network administration, or a similar role.
- Strong understanding of IT systems, networks, hardware, and software.
- Experience with network management tools, server administration, and cloud platforms.
- Knowledge of networking protocols, such as TCP/IP, DNS, HTTP, etc.
- Familiarity with firewalls, VPNs, and other security systems.
- Proficiency in operating systems (Windows, Linux, Mac OS), networking protocols, and system monitoring tools.
- Solid knowledge of cybersecurity practices and tools in India and globally.
- Experience with cloud computing platforms like AWS, Google Cloud, or Microsoft Azure.
- Problem-solving skills and ability to diagnose and resolve technical issues quickly.
- Excellent problem-solving and communication skills to interact effectively with non-technical teams and end users.
- Ability to work independently and as part of a team to support IT functions and projects.
- Relevant professional certifications, such as CCNA, CompTIA Network+, or MCSE, preferred.
- Familiarity with VMware or Hyper-V, preferred.
- Knowledge of Python, PowerShell, or Bash, preferred.
- Experience with SQL or MySQL, preferred.
- Ability to design and deploy business continuity and disaster recovery solutions, preferred.
- IT infrastructure project management skills, preferred.
- CISSP or CEH certification experience, preferred.
- Familiarity with ITIL framework and service management principles, preferred.
- Ability to manage multiple projects and prioritise tasks effectively, preferred.